Real Insurance Reviews
0% of our customers are pleased with our products and services out of 0 customer reviews.
Authentic reviews powered by 
Read what our customers are saying
Trusted Customer – Rated 1 out of 5
I rated real insurance one start because, for one I could not understand some of the call staff and when I ask for them to repeat they was rude and offensive, generally a bad experience with this company and I was only with them for a week and I had to cancel the policy because they was just to hard to deal with.
Product Rating
Service Rating
How does real turnaround a deserting customer ?? call...
Trusted Customer – Rated 1 out of 5
while price was competitive, service was non-existent.
You are thieves. Particularly during these trying times. I swap (sell) a car for another, but you still charge for both (despite the fact that I do not even own or have access to the vehicle I have to continue paying for it). how is this even justified. Currently looking to move to another supplier (includes House / contents and 2 cars)
Product Rating
Service Rating
Customer service was atrocious
Trusted Customer – Rated 1 out of 5
Customer service was atrocious. Messed up payment information, overcharged account and 1 month later I am still waiting for a response regarding compensation!
Customer service was atrocious. Messed up payment information, overcharged account and 1 month later I am still waiting for a response regarding compensation!
Product Rating
Service Rating
I didn't ask to be spammed
Trusted Customer – Rated 2 out of 5
Noisy call ctr, took ages to do what I think should have been simple. I keep getting requests to give reviews for this long phone call so there you go.
Product Rating
Service Rating
When asking to cancel my policy got given the complete...
Micheal Suckling – Rated 1 out of 5
They are happy to take money but don't like to payout or payback refunds
Complete **** would never Insure with this company again
Product Rating
Service Rating
Valerie Hambrook – Rated 2 out of 5
need more knowledge of the process of third party car insurance requirements in NSW Australia..Would not recommend the company
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Fair price with good benefits
Good customer service
Product Rating
Service Rating
Peter Clark – Rated 1 out of 5
phone service so bad to get on to
your phone service is so bad still on phone now taken 3 days to check on some items
Product Rating
Service Rating
Murray Crawford – Rated 1 out of 5
service was not a service it took 6 calls to try and change the kilometres I would drive and a new policy had to be written .I was told that the old policy could not be opened and had to be referred to another department . this department finally sorted things out the policy was sent to me with errors ,these could not be sorted hence a new policy having to be drawn up , I have 2 car 1 house and content policy so was not happy with the service it was not all the fault of persons who took my calls,
Product Rating
Service Rating
Extremely disappointed.will not be usingthemecer again
Shanna Burke – Rated 1 out of 5
****, very bad experience
Extremely disappointed, n every level won't ever do business again
Product Rating
Service Rating
Life Insurance
Get back 10% of premiums you've paid with The Real RewardTM
Request a Quick Quote NowCar Insurance
Save up to $220 with Pay As You Drive Car Insurance. Drive less. Save big!1
Get A Quote in Minutes
- Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.
If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.