Real Insurance Reviews
0% of our customers are pleased with our products and services out of 0 customer reviews.
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Umeira Sorefan – Rated 5 out of 5
Great customer service.. .
Great customer service.
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Fabulous and informative
Trusted Customer – Rated 5 out of 5
Excellent value for money
Great informative service also advice with other avaliable service. Your consultant was not pushy at all which some other companies are to purchase other products.
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Call centre staff
Trusted Customer – Rated 2 out of 5
Better English speaking call centre staff. Also too much back ground noise, I suspect staff working from home ? Call centre staff who can stop following and preaching the scripted screen read out and listen to customer information offered. 15+ minutes to end and NOT renew current home & contents insurance. Didn't get chance on that call to answer questions about and activate online quote
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Great service
Trusted Customer – Rated 5 out of 5
It has everything I need, good value
Good service, took their time to explain it all
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Cheryl Mather – Rated 5 out of 5
Ken I spoke to was lovely and answered all questions I had
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Awesome
Justin Hill – Rated 4.5 out of 5
Cheaper would always b good
The operator was very helpful
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Marcy Cannon – Rated 5 out of 5
very helpful , and efficient
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Disappointed and unheard
Trusted Customer – Rated 2.5 out of 5
Price was ok in comparison.
Disappointed that long standing customers are not given any priority or exclusive services/rate. Someone who is the with real insurance for >10yrs is given the same rate as someone who joins online. I had to complain to receive a meager discount after having multiple policies. In the past, long standing customers were given cash back...think about providing SOMETHING. Phone services are fine, repetitive scripts with the representatives actually slows down the conversation - also do not follow up on complaints history raised unless prompted. Which I had to do recently.
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Real can be trusted to look after you
Trusted Customer – Rated 5 out of 5
Fast, easy, and great value
Renewing insurance was easy and fast. I stayed with Real because they are GREAT value and the customer service is second to none when you need them most.
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Luigi Capuano – Rated 5 out of 5
Great customer service from the staff
Great
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Life Insurance
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Save up to $220 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.
If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.