Managing who’s on your family’s health insurance
Want to add or remove people from your health cover? Learn how to include your partner, newborn, adopted...
The last thing you want to worry about in the middle of an emergency is how much it’s going to cost to get to hospital. Ambulance bills can be in the hundreds or even thousands of dollars, and it’s a service we don’t often consider until it’s needed.
Help prepare for the unexpected and get the peace of mind you deserve with unlimited emergency ambulance cover6. This is part of all Hospital and Extras covers and includes:
At Real Insurance we pride ourselves on providing trusted service and real value to our customers, which has been recognised by 16 consecutive years of industry awards.
Do you feel like your health insurance could be better suited to your needs? If you feel the need for a change, make the switch to Real Health Insurance today.
Private health insurance helps reduce out-of-pocket expenses for some medical treatments and hospital stays that aren't covered by Medicare. There are two types of cover – Hospital and Extras – that can be taken out individually or combined. Hospital cover helps pay for some of the costs of treatment as a private patient, and gives you more freedom in choosing who treats you and where you're treated. Extras cover helps pay for a range of everyday non-hospital services that aren’t covered by Medicare, including dental, physiotherapy, optical and chiropractic.
There are many benefits to having private health insurance. While Medicare doesn’t cover the cost of everything you might need to maintain good health, private health insurance helps cover some of the out-of-pocket expenses for a range of health services and hospital expenses.
Depending on your income, having a level of Hospital cover may also have tax-related benefits. If your income is over $97,000 for singles ($194,000 for couples/families) and you take out and maintain private hospital cover for the full financial year, you could avoid paying an extra 1% to 1.5% in tax via the Medicare Levy Surcharge (MLS). Visit the Australian Tax Office website for specific rules for calculating income for MLS purposes.
Real Health Insurance offers four types of Extras cover so you can choose a level of protection that suits your needs and budget, without paying for the services you may not need. Depending on which level you choose, Extras cover can help you manage the cost of treatments such as osteopathy, optical, physiotherapy, dental, podiatry, chiropractic and more. You can claim up to 70% of out-of-pocket expenses (annual limits, waiting periods and T&Cs apply).
If you've served all waiting periods with your current insurer, you won't need to re-serve these. However, if you transfer before completing the waiting periods, you'll need to serve the remaining balance before you can claim. Additional waiting periods and higher annual limits may apply for services that aren't covered by your previous policy, if you've chosen a lower excess or if you wait more than 59 days after leaving your former insurer before taking out a new policy.
Waiting periods will apply for services not currently covered, services with higher benefits or where waiting periods haven’t been fully served. Where the excess on the new product is lower than the excess on the previous cover, the excess on the previous cover will apply until the unexpired waiting period has been served. Any benefit limits already used with your current fund will apply to your Real Health Insurance policy.
Everyone has different needs when it comes to their health. When choosing the most suitable health insurance for your needs and budget, the first step is to consider whether you need cover as a single, couple or family. Next, decide what treatments and services you’d like to be covered for, then settle on your level of excess (if applicable) and monthly premium payments. With Real Health Insurance you can take out cover online in less than 10 minutes or call us on 1300 953 162 for more information.
1. This Offer is only available to new members who are Australian citizens, permanent residents of Australia, or those who are entitled to full reciprocal rights under Medicare, registered for Medicare and listed on an active Medicare card, and join an eligible combined Real Health Insurance Hospital and Extras policy by 11:59pm (AEST) 15 January 2025. Not available to existing Real Health Insurance policyholders, or any other existing private health insurance policyholders of a partner brand issued by nib, or to previous policyholders who have held health insurance with any of these brands and cancelled their policy 6 months before or during the Offer Period.
The Offer consists of adjusting the “paid to” date on the qualifying policy to reflect the reduction off the premium payable for an amount equating a maximum of AUD $300 (inclusive of GST) for single policies or a maximum of AUD $500 (inclusive of GST) for couples, families and single parent family policies. The Eligible Member must maintain the Eligible Product up to the date of the Offer being applied to the active policy, being 29 January 2025 for policies purchased between 01 November 2024 and 30 November 2024 and, 26 February 2025 for policies purchased between 01 December 2024 and 15 January 2025.The Offer will be forfeited if the Eligible Member is not an active policyholder on these dates.
In addition, 2 & 6 month waiting periods will be waived for Eligible Members on all Extras services that normally require a 2 or 6 month waiting period under the Eligible Product. The Waiver will be fulfilled at the time the Eligible Member takes out the Eligible Product. Longer waiting periods may apply for some services. See full terms and conditions.
2. Coverage may differ depending on your level of cover and policy exclusions, waiting periods, hospital excess and limits and whether you go to an nib Agreement Hospital, a non-agreement private hospital or a public hospital. Out-of-pocket expenses may apply.
3. Annual limits, waiting periods and T&Cs apply. Benefits are only paid for services from nib recognised providers. A recognised provider is someone who provides a health service, like a dentist, optometrist, remedial massage therapist or physiotherapist who meet the following criteria: (i) They must work in a private practice; and (ii) They must have professional qualifications recognised by nib. To find a provider in nib’s network of healthcare professionals nib.com.au/find-a-provide
4. Gold Hospital is only available with $750 excess.
5. Claiming optical benefits is subject to your chosen level of Extras cover, relevant waiting periods being served, and sufficient annual limits remaining. Benefits only payable on prescription Optical Appliances. nib Fund Rules and Policy Booklet terms apply.
6. Not available to: (i) QLD residents who have ambulance services provided by their State ambulance schemes; (ii) TAS residents who are covered under state ambulance schemes in TAS and when travelling in mainland Australia except NSW, SA or QLD; or (iii) pension and health care card holders who have ambulance services provided by State ambulance schemes (check entitlements with Centrelink if unsure).
7. Applies where there is a break in cover of 59 days or less. Waiting periods will apply for services not currently covered, services with higher benefits or where waiting periods haven’t been fully served. Where the excess on the new product is lower than the excess on the previous cover, the excess on the previous cover will apply until the unexpired waiting period has been served. Any benefit limits already used with your current fund will apply to your Real Health Insurance policy.