Read what our customers are saying
Great value funeral insurance
Phillip Seagrove – Rated 5 out of 5
I think this funeral package is great value
I thought the whole experience was excellent. The gentleman who assisted me was friendly,courteous, and professional in my dealings with him.
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Trusted Customer – Rated 5 out of 5
Very happy with the extras provided not just straight forward funeral insurance.
was very impressed with the level of customer service and the prompt response!
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Matthew Fearon – Rated 5 out of 5
Good easy understand and priced well
Very good phone ethics and nice clear talking
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Jessica collins assisted me she was on the ball with...
Trusted Customer – Rated 4.5 out of 5
Jessica Collins assisted me she was on the ball with everything. I have never wanted to get life insurance but Jessica explained very good points over why I should join.
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Trusted Customer – Rated 4 out of 5
great insurance
very good
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Great service, but advertising banter by the operator...
Paul Yarker – Rated 5 out of 5
Please see previous comment
I had already researched funeral insurance (from "Real" and its competitors). I selected "Real" because of their premiums, incentives and reputation. Unfortunately I had to listen to a long-winded, and often tedious, repeat of things I already l knew. Maybe "Real" could consider a cut-down version of their operators "spiel" for those of us that had already carefully researched BEFORE contacting "Real".
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Trusted Customer – Rated 5 out of 5
Very helpful & precise- easy to talk with and understanding
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Trusted Customer – Rated 5 out of 5
Understanding and respectful
Excellent and professional
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Trusted Customer – Rated 5 out of 5
Yagmur the young lady rep. was very, very good
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I spoke to merna..she was polite had a great knowledge...
Trusted Customer – Rated 4.5 out of 5
I spoke to Merna..she was polite had a great knowledge about Funeral Insurance and could answer my questions...helpful and very happy with customer service. I am impressed when ringing no buttons to press before l spoke to a human thank you