Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Simple and enough. Suits needs.
Complete detail. Easy to understand.
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Would have preferred though not to have processed it...
Trusted Customer – Rated 5 out of 5
Would have preferred though not to have processed it before I was sure that I could afford it. It would have decreased the amount of inconvenience on both sides, on cancellation.
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Trusted Customer – Rated 5 out of 5
Easy to organise on the phone
Easy to organise
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The 2 customer service reps today, gave their time for...
Trusted Customer – Rated 5 out of 5
Unlike some I've looked at, any Extra will GO to Where it will be needed MOST.
The 2 Customer Service Reps today, gave their time for me & listened as to why I wanted the Policy. Thank You
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Thankyou
Thankyou
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The operator was very friendly and informative. he...
Trusted Customer – Rated 5 out of 5
The main reason I chose real Home and Contents insurance was because it also included a Funeral Expenses element in the cover, which I didn't find with any other company. This was important to us because we are seniors.
The operator was very friendly and informative. He answered all our queries clearly and concisely. He made is a very easy and stress free process for us
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
very impressed
great service and explanations
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good
Good
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Staff member was very helpful, friendly and jovial....
Trusted Customer – Rated 5 out of 5
I haven't done a lot of research and I was skeptical about taking anything out but seems to be great and benefits are just what I'm looking for.
Staff member was very helpful, friendly and jovial. Enjoyed a bit of a laugh and a joke. Fantastic service.
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Very very pleased
Lesley Nan Stout – Rated 4 out of 5
I was disappointed I had to wait 12 months if I want to go to a higher level
Yes I would reccommend,I had dealing with you before with my ex husband who passed away wonderful service. Rod with whom I was dealing with was most patient and rang me many times at my request, I had to get a few financial things in order. I am most pleased with the customer service. I did want to put it up to 6,000 when I am able and was disappointed I had to wait yet another 12 months not that I'm going anywhere just yet. Kind regards Lesley