Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The most important aspect is that my beneficiary will never receive less than I have paid into the policy. This is most reassuring.
The young man to whom I spoke was excellent!
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Ice officer was friendly and very informative.
Margaret Koscik – Rated 5 out of 5
The customer service officer was very friendly and informative. She didn't apply any pressure and let me ask questions at which time she gave me an acceptable response.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
exellent features an benifits to suit just me an my pets, thank you
service was attentive, well mannered an great fun, really good assistant, cheers
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good
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Sign up focused
Trusted Customer – Rated 3 out of 5
Too much pressure to sign people up rather than give them a quote and explain options.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Customer rep was really pushy about obtaining my payment details. Felt uncomfortable.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Service was Excellent.
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Brenda Clark – Rated 4 out of 5
Policy simple and value for money
Staff have always been pleasant, understanding and very helpful
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I found jessica to be very pleasant to deal with. she...
Trusted Customer – Rated 5 out of 5
I am really pleased with the Policy and the benefits. I like that I can increase the cover and premium if I choose to and the extra 'accidental' cover is great.
I found Jessica to be very pleasant to deal with. She explained the Policy, Benefits and costs very clearly and answered my questions with ease. Stephanie who made the original contact was also excellent
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Customer service lady was awesome