Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Just what i need
Efficient
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The agent peter, spoke clearly and was easily...
Trusted Customer – Rated 5 out of 5
They seem on about par with other funeral plans.
The agent Peter, spoke clearly and was easily understood. He was not too pushy - he allowed me to make up my own mind in my own time.
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Trevor Whitehill – Rated 4 out of 5
The pack was very helpful
Service was great it was very helpful and easy to understand
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Sharon Wilson – Rated 3.5 out of 5
Good plan but cheaper plans available.
Wanted to cancel policy and customer service officer kept trying to talk me out of it, very annoying kept me on the phone for ages. Was told I would get confirmation off cancellation and never did. Not happy with service.
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David Dow – Rated 2.5 out of 5
sent the wrong size even when marked then it cost me $64 to send it back for an exchange
Too pushy
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The service was very professional. concise and...
Trusted Customer – Rated 5 out of 5
I think Real covers all aspects of the possible lead up to a funeral. Accidental and serious injury. They really seem to of thought of everything for the client.
The service was very professional. Concise and friendly delivery. Patience to listen to my repetitive questions to make sure I understood
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Trusted Customer – Rated 5 out of 5
It’s the best for value for money
Customer service and product knowledge
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Trusted Customer – Rated 5 out of 5
Great explanation of coverage.
Very thorough with explanation of what's included. Good benefits with the Funeral Insurance. May be slightly more expensive but better pay outs. Lets see when it comes to the crunch.
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Awesome
Maree Fletcher – Rated 5 out of 5
Jake who I spoke to was awesome he was extremely helpful
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Ruby was the assistant who helped me & she was...
Trusted Customer – Rated 4.5 out of 5
I was very pleased with Ruby's explanation of the benefits.
Ruby was the assistant who helped me & she was extremely efficient, polite & easy to understand.