Read what our customers are saying
Service was excellent as usual, together the member...
Trusted Customer – Rated 5 out of 5
As stated above,was very happy and impressed with the many benefits of this policy,which as pensioners depending solely on the Age Pension, the premiums are very reasonable,while the benefits are fantastic,thank you Real Insurance and which is why I now have 3 different policies with your company.
Service was Excellent as usual, together the member Michael who discussed the benefits of the policy,was very polite, patient ,knew his product and so was able to convey the various benefits on taking out a policy with Real Insurance. Thank You Michael.
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Don Aitken – Rated 5 out of 5
You spoke well without any rush and made it very easy to understand
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Trusted Customer – Rated 4 out of 5
Bright and chirpy and helpful
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Excellent, informative and friendly
Keith Abbott – Rated 5 out of 5
Was so easy to talk to customer service operator (Sophie) got exactly what I wanted for what I wanted to pay.
The whole process was handled efficiently, friendly I received all the information I wanted and the lady i spoke to (Sophie) was excellent at tailoring a policy to suit my budget. She was so personable and friendly overall a very good experience
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Trusted Customer – Rated 5 out of 5
Quick and easy, and sale staff member was very informative, friendly and quick! Well done😊
Excellent-as below
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Trusted Customer – Rated 4.5 out of 5
Great listening
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Trusted Customer – Rated 4.5 out of 5
It sounds appropriate for my needs.
Hamish was very efficient with his presentation of the policy.
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Sharon Wilson – Rated 3.5 out of 5
Good plan but cheaper plans available.
Wanted to cancel policy and customer service officer kept trying to talk me out of it, very annoying kept me on the phone for ages. Was told I would get confirmation off cancellation and never did. Not happy with service.
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Friendly customer service
Trusted Customer – Rated 4.5 out of 5
There was no medical required and the process was quick and hassle-free
Quick response time and friendly customer service
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Excellent
Valerie Duncan – Rated 5 out of 5
Very lovely lady explained and service was excellant Understood very well
Yes differently great service well exsplained reasurrance