Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
All good
Easy to deal with
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
they were very informative and easy to deal with
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Very efficient haven't received all policy details yet
Very informative helpfull
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Explained well happy
Great service
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Malcolm Cooper – Rated 4.5 out of 5
Haven't received hard copy as yet
Pretty much everything was done well
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Good product and good service provided by a friendly,...
Terrence Barker – Rated 4.5 out of 5
You are more expensive than a competitor who offers the same policy
While you are more expensive than a competitor I phoned ... WHO OFFERED ALMOST TO THE WORD AN IDENTICAL POLICY ... I have had comprehensive motor vehicle insurance with Real (Hollard) for several years and can not say I have EVER had an issue with claims or dealing with your customer service people. In addition, Joel (your Customer Service Rep) has excellent people skills. He put across the features, advantages & benefits of the REAL policy in a manner which I felt was natural. As a 45+ year veteran of sales / sales management, I didn't feel his spiel was anything but truthful. Joel also answered my questions honestly and thoroughly.
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Trusted Customer – Rated 5 out of 5
seems to be an excellent product - time will tell
very polite and informative - not pushy - answered all of my questions well
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Explained everything to my satisfaction
Trusted Customer – Rated 5 out of 5
A bit expensive but don't want to be a burden on my children
Lovely woman was very helpful
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Professional service
Trusted Customer – Rated 5 out of 5
Great service Everything was explained to me in detail to what l asked questions about Totally recommend Real R Real insurance Thank you
Great service from the two people that l spoke with They were both very professional and l was treated with respect and kindness
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
very good service explain very thing i asked `would refer to friends
very good and understanding in full what i asked