Read what our customers are saying
Maureen Bastow – Rated 4 out of 5
My only critism was there was a lot of information to take in over the phone and customers need time to digest everything so it was a relief to see the hard copy which came by email.
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Very helpful and friendly
Anthony Williams – Rated 5 out of 5
explained product got the cover i needed
all went well from start to finish ,very happy
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
policy seems to be good value,i guess only my family will be able to verify that when the time comes!
good to speak to someone that has well spoken and easily understandable English!
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Peter Von Bertouch – Rated 2 out of 5
Yes, if a Customer calls to ask for a Beneficiary firm to be emailed to him, and asks several times to two representatives, and gets an additional insurance cover in the provess, send him the form he asked for (he still has t received it!!
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After discussion re funeral cover we have decided not...
Trusted Customer – Rated 4 out of 5
After discussion re Funeral Cover we have decided not to proceed with being a customer of Real Insurance. This does not mean that we have some aversion to dealing with Real Insurance. It is because we have decided that we will cover Funeral Costs out with our own finances. Please cancel our application. We are still within our " cooling off" period. Thankyou for your time.
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Trusted Customer – Rated 4 out of 5
Details sent promptly.
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Sharon was very good in recommending and explaining...
Trusted Customer – Rated 4.5 out of 5
Sharon was very good in recommending and explaining the policy that was best for me 10/10
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Trusted Customer – Rated 4.5 out of 5
I am concerned at the moment that l can afford this amount I am on a pension my sister has brought me a trip to china with her and I am supporting my daughter who is a single mum with my 2 beautiful granddaughters but at the end of October when I get back from china.
I can't remember her name but she was very professional confidential and polite
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Trusted Customer – Rated 4.5 out of 5
Awaiting policy to confirm detail BUT after consideration, despite good features, it appears to me that eventual return versus premium IS NOT balanced against cash flow outlay; ie after only approximately 6 years payout of $8 000 has been contributed.
Knowledgeable, courteous and efficient
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Sandra Fehrenbach – Rated 5 out of 5
I think this will cover all my requirements.
I was speaking with Kirk and found him to be very professional. He was extremely courteous and explained everything very clearly.