Read what our customers are saying
Amazing service
Trusted Customer – Rated 5 out of 5
The purchase I got for my father was really reasonable and I’m so happy it’s a payment plan.
I was really emotional when I called you guys because I’ve never thought I’d have to do something like this for my father. Everyone that I talked to on the phone was understanding, kind and also very respectful and patience with my frantic self lol.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I spoke with an excellent sales rep. Conam
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Friendly and helpful
Jane Meier – Rated 5 out of 5
Great customer service. Friendly and helpful and able to answer all my questions
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Trusted Customer – Rated 5 out of 5
Good policy easy to understand
Good phone manner and easy to understand
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Trusted Customer – Rated 5 out of 5
Customer service, easy transaction
Excellent customer service
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An aussie who answered all of my questions.
Trusted Customer – Rated 4 out of 5
I have been seeing the ads on TV for Funeral Insurance, for several years now... As I'm fast approaching 60 years of age, Funeral Insurance has started to look more and more appealing to me. I liked what I saw in your ads, and I really liked what I learned, while talking to your 'Aussie Salesman.' My kids will probably heave a huge sigh of relief, when I tell them that I actually taken out Funeral Insurance !!
I would recommend my Real Insurance Salesman to any of my friends or family. It was excellent to speak with an Australian, especially about something which I had no prior experience dealing with !! He made the whole experience a pleasant one. His product knowledge was 1st class, and he answered the few questions I had clearly and succinctly. Something which is sorely lacking in a lot of Telephone Salespeople nowadays. I rarely, (if at all), had to ask him to repeat himself.
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Andrew Seow – Rated 5 out of 5
They actually care.
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Trusted Customer – Rated 3 out of 5
I wasn’t asked what amount I wanted the insurance for. She just assumed I wanted the expensive one, as she was telling me about that one only. And then she went on to do the agreement for that one, which then I had to but in and say that’s not the one I wanted, I only wanted it for $5000 not $15,000. So I was a bit disappointed actually 😏
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Trusted Customer – Rated 5 out of 5
Was pleased with service .
Easy
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Deborah Danes – Rated 4.5 out of 5
I highly recommend real insurance the process was quick and easy and I now have peace of mind knowing my funeral costs won't be a burden on my family.