Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
quick response
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But pushy. information was good but when i tried to...
Trusted Customer – Rated 4 out of 5
but not needed thanks.
but pushy. information was good but when i tried to say 'no' it wasn't accepted and he pushed on. was asked to name a starting date for first payment. i did but again not accepted. he named a date. didn't want to proceed with giving card detail but was insisted. i had visitors and in the end did what was asked. my husband was not happy as i epected. i am more than sure he will follow through with a cancellation by Monday next week - as soon as the policy arrives. did not appreciate being contacted on my mobile either.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Fine.
Service from 'Adam Failfl' was gret.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
just what I thought it would be
clearly explained to me
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very comprehensive explanation of funeral details.
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Very helpful explained very clearly they followed up...
Trusted Customer – Rated 5 out of 5
Yes. Very helpful & explained every thing. Followed up when they said they would.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Everything we needed
Great
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My customer service officer was knowledgeable and...
Trusted Customer – Rated 4 out of 5
I haven't got all the documents yet, I am happy with what was explained over the phone.
My customer service officer was knowledgeable and helpful, as with all things though there is room for improvement hence the good, but very close to excellent.
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Twas good to speak with an aussie. some accents are...
Trusted Customer – Rated 4.5 out of 5
Good, thus far... Time will tell, with policy changes. We'll see...
Twas good to speak with an Aussie. Some accents are difficult for me to listen to, i.e. Indian and most Asian
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My service feedback with real insurance
Trusted Customer – Rated 1.5 out of 5
to early
to early