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Could have spent more time on phone the person i...
Trusted Customer – Rated 4 out of 5
covers what I want
could have spent more time on phone the person I talked to seemed to want to get off the phone asap.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
10 out of 10
It was so easy and great to deal with
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
satisfactory
very polite
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
policy seems to be good value,i guess only my family will be able to verify that when the time comes!
good to speak to someone that has well spoken and easily understandable English!
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Carolina YOUNG – Rated 5 out of 5
Had a very nice guy who was able to explain everything very well and answer all my questions . Very knowledgeable. Had tried two other companies prior but wasn't happy with their inability to explain their product properly.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Love the communication
Good communication
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I found Sophie was very pleasant and very helpful
Very friendly and helpful
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Details sent promptly.
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Great service, great prices equals peace of mind
Elizabeth Anne REED – Rated 5 out of 5
THE ADDITIONAL COVER I TOOK OUT WILL ENSURE THAT ALL COSTS CAN BE COVERED AND ANY EXCESS LEFT OVER WILL BE OF BENEFIT TO MY FAMILY
AFTER A RATHER NASTY EXPERIENCE WITH WESTPAC INSURANCE I RANG REAL TO SEE WHAT YOU HAD TO OFFER. I SPOKE TO MYRNA WHO I FOUND TO BE ARTICULATE AND KNOWLEDGEABLE WITH A GOOD GRASP OF THE PRODUCTS AVAILABLE. THE ALTERNATIVE POLICY WHICH SHE GAVE ME WAS JUST WHAT I NEEDED AND I AM VERY PLEASED WITH THE RESULT. I HAVE NOT READ THE POLICY YET AS I AM WAITING FOR THE WRITTEN COPY TO COME BUT I'M SURE IT WILL BE A GOOD AS PROMISED. I ALREADY HAVE FUNERAL COVER FOR BOTH MYSELF AND MY HUSBAND WITH YOU WHICH GIVES US PEACE OF MIND. I TOOK OUT A FUNERAL COVER ON MY SON-IN-LAW 8 YEARS AGO WHEN HE MOVED INTO A NEW HOUSE AND I KNEW HE HAD NO INSURANCE - HE WAS OFFENDED AT THE TIME BUT WHEN HE DEVELOPED CANCER SEVERAL YEARS LATER IT WAS THE ONLY WAY WE COULD COVER THE PROBLEMS WHICH AROSE. THE WAY THAT REAL INSURANCE HELPED US IN THIS SITUATION WAS WHAT DECIDED ME TO COME TO THEM AGAIN. REAL CONVINCED ME THAT THEY ONLY WANTED TO HELP AND THAT THE COMPANY WAS NOT JUST A MONEY GRABBING BUSINESS LIKE MOST OTHER INSURANCE COMPANIES.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
What I have seen on TV is very good.OK