Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I got a phone call from a really cool guy
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent service over the phone and very good and friendly staff
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Erwin Bayer – Rated 5 out of 5
well spoken, professional, helpful attitude
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The rep was clear and concise and very professional....
Trusted Customer – Rated 5 out of 5
The rep was clear and concise and very professional. He knew his products and was able to build rapport with me at the very start of the call. Great phone manner!
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Zoe Manning – Rated 5 out of 5
Easy and pleasant to deal with.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Offered other services that might be more practical.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent customer service as usual - friendly, informative and quick.
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Trusted Customer – Rated 5 out of 5
Easy to deal with
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Only annoying thing was having to re-enter details on file - e.g. credit card.
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Disapointing pressure tactics
Trusted Customer – Rated 3 out of 5
I don't like the method used where I was given a quote and then the consultant 'just signed me up and nominated a date'. I felt bamboozled and said yes. I am still not sure if this insurance is right for me, I was intending to shop around however was told that I was signing up on the spot when I was clear I was asking for a quote. That individual consultant did a good job, I have other insurance through Real and the same thing happened in the last call too.