Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Polite and informative
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Trusted Customer – Rated 5 out of 5
Easy to deal with
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
The sales person on the phone was very helpful.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Was really helpful and polite
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Mark Hills – Rated 5 out of 5
awesome service
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Dont have much contact but generally pleasant to talk to when there is.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Initial phone call / service was good.
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Excellent explained
Yalcin Koprulu – Rated 5 out of 5
Very pleasant
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Very disappointing experience, poor quality and...
Scott Kilvington – Rated 1.5 out of 5
I rang up to ask a simple question about whether Real Income Protection Insurance would cover amateur BMX racing and I had to waste about 30 minutes of my time going through the whole application process to then find out about 6 hours later that it would be an exclusion on the policy. Surely a customer should be able to get a pre-assessment for participating in a particular sport or pastime without having to actually apply for a policy first and answer all the health related questions as well. After doing comparisons with other insurers I also found Real Income Protection insurance to be overpriced and not provide as many features and benefits as most other insurers on the market.