Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I found the call centre staff to be friendly and explained things in a friendly manner
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Trusted Customer – Rated 4 out of 5
They were good to deal with, answered all my questions, called back when they said they would and the insurance was set up in no time.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
just what I thought it would be
clearly explained to me
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Matthew Fearon – Rated 5 out of 5
Good easy understand and priced well
Very good phone ethics and nice clear talking
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Service Consultant Josh was very professional and friendly.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Not only good for me but also my daughter, as my power of attorney.
It is good how you can help us pensioners
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I feel more at peace knowing my children don't have the financial burden on my passing.
Your representative was very informative and helpful.
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Great service, but advertising banter by the operator...
Paul Yarker – Rated 5 out of 5
Please see previous comment
I had already researched funeral insurance (from "Real" and its competitors). I selected "Real" because of their premiums, incentives and reputation. Unfortunately I had to listen to a long-winded, and often tedious, repeat of things I already l knew. Maybe "Real" could consider a cut-down version of their operators "spiel" for those of us that had already carefully researched BEFORE contacting "Real".
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Easily understood and very pleasant manner
Trusted Customer – Rated 4 out of 5
Easily understood and very pleasant manner
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
i would still like life insurance but what it will do with what i have just dont see much point in paying for accidental death
the person that sevred me was nice