Read what our customers are saying
Keith Rowbotham – Rated 5 out of 5
The service I got was excellent. The lady I spoke to did a was very professional
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Good product and good service provided by a friendly,...
Terrence Barker – Rated 4.5 out of 5
You are more expensive than a competitor who offers the same policy
While you are more expensive than a competitor I phoned ... WHO OFFERED ALMOST TO THE WORD AN IDENTICAL POLICY ... I have had comprehensive motor vehicle insurance with Real (Hollard) for several years and can not say I have EVER had an issue with claims or dealing with your customer service people. In addition, Joel (your Customer Service Rep) has excellent people skills. He put across the features, advantages & benefits of the REAL policy in a manner which I felt was natural. As a 45+ year veteran of sales / sales management, I didn't feel his spiel was anything but truthful. Joel also answered my questions honestly and thoroughly.
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Trusted Customer – Rated 5 out of 5
Excellent
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Trusted Customer – Rated 4 out of 5
Suitable to my needs.
The chap I talked to was very informative and explained everything clearly.
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Trusted Customer – Rated 4.5 out of 5
It is very suitable for my needs.
It was handles quickly and easily. Much less hassle than I thought it would be.
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Trusted Customer – Rated 5 out of 5
Seem like good policies
Very informative
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Trusted Customer – Rated 5 out of 5
Excellent - I was pleasantly surprised with all the added benefits
Efficient & informative
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Trusted Customer – Rated 5 out of 5
What I was looking for
excellent service
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Trusted Customer – Rated 5 out of 5
the representative was really helpful
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Phone kept dropping out.
Troy Snaith – Rated 4 out of 5
After my Mum passed away a couple of months ago and having to find the money, I wasn't going to leave anyone else with that burden.
The phone kept dropping in and out so sometimes I couldn't quite hear what the lady on the end was saying One Hundred Percent but enough I could follow what she was saying. I think it has to do with the NBN. Other than that everything else was fantastic, the lady couldn't be more helpful.