Read what our customers are saying
Wonderful service from a very efficient salesperson...
Trusted Customer – Rated 5 out of 5
Easy to understand, fully explained and of course love the 10% refund after 12 months. Thanks again
Wonderful service from a very efficient salesperson (James) No pressure, no fance words that oldies like me don't understand. All in all, a good experience. Anna Norfolk for Jim.
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Trusted Customer – Rated 5 out of 5
Very happy to have this policy.
Very clear what I'm about . Thanks
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I felt pressured to take out this funeral insurance...
Trusted Customer – Rated 2 out of 5
I felt pressured to take out this Funeral Insurance and when i tried to cancel it, was given the run around (they wanted a signed letter of cancellation when they'd never had a signed document from me prior) and then they STILL deducted the intalment from my account!!
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Trusted Customer – Rated 4 out of 5
It’s good to have peace of mind that my funeral exp3nses will not be another thing my family has to deal with.
Very friendly and informative, made the process easy to follow, it’s unfortunate that I couldn’t replace my existing life insurance with real insurance due to my diabetes as I felt I would get better service with you. I guess funeral cove4 is bette4 than none at all.
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Would definatately not deal with your company ever...
Trusted Customer – Rated 3 out of 5
Competitive, better than other companies but due to a very harrowing experience would definitely not use your company
The first consultant I spoke to was very helpful and friendly. Went through everything with me ensuring I fully understood the policy. He gets the 2 stars.... However when I rang to cancel during the cooling off period due to having to go overseas at very short notice and not having enough time to compare the policy that was sent to me with my existing policy with another company it was a nightmare. I eventually had to be very sharp with the consultant who would not accept that I did not want the policy at that time and would review when I returned. I explained that I did not want money taken from my account (I was told I had to give details of my Bank Account to receive a copy of he proposed policy) as I did not want to proceed. The consultant did not listen and kept insisting that she could delay the policy for a month and no funds would be taken until then. I told her several times I don't want the policy but she kept saying "this is what I can do for you" until in the end I was really angry and told her I DO NOT WANT THE POLICY It was a very long harrowing experience. Very poor!!!
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Service was excellent. the operator (james) did not...
Trusted Customer – Rated 5 out of 5
The features and benefits of my policy appear to be exactly what I require
Service was excellent. The operator (James) did not try to pressure me into purchasing more insurance than what I requested.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
very good
Great service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Thanks again
Thanks for the good service
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
great
Great staff
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Its what I wanted, a good outcome and great features.
Peter. Was very helpful. Knows his product.