Read what our customers are saying
Service was very efficent
Trusted Customer – Rated 4.5 out of 5
service was very efficent
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
excellent!
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I only wanted a quote and i was pushed and pushed and...
Trusted Customer – Rated 1 out of 5
I only wanted a quote and I was pushed and pushed and pushed to give my bank details even though three times I said I didn't want to give them... it was then the same to try and get a date out of me for the payment to be taken, even though again I said I only wanted a quote to compare... very very pushy and trying the hardshell... i am not impressed at all.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Happy with Service
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Dale Schulz – Rated 5 out of 5
absolutely excellent i understood every thing said to me and if i had any questions they were answered quickly and in full detail for me to understand
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Trusted Customer – Rated 2 out of 5
Forced to sign up before you can get full quote
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Steve Tedge – Rated 5 out of 5
Excellent customer service
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Very disappointing experience, poor quality and...
Scott Kilvington – Rated 1.5 out of 5
I rang up to ask a simple question about whether Real Income Protection Insurance would cover amateur BMX racing and I had to waste about 30 minutes of my time going through the whole application process to then find out about 6 hours later that it would be an exclusion on the policy. Surely a customer should be able to get a pre-assessment for participating in a particular sport or pastime without having to actually apply for a policy first and answer all the health related questions as well. After doing comparisons with other insurers I also found Real Income Protection insurance to be overpriced and not provide as many features and benefits as most other insurers on the market.