Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great service & all my questions were answered
Service Rating
From filling in an on line enquiry, from which i...
Trusted Customer – Rated 4 out of 5
From filling in an on line enquiry, from which I expected I would receive an online premium quote, to receiving an immediate phone call was a little full on.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very friendly and helpful.
Service Rating
Customer service was like a semi-trained robot. it...
Trusted Customer – Rated 2 out of 5
Customer service was like a semi-trained robot. It surely must be hard to be selling insurance in today's economic climate. I knew what i wanted but it took sooo long to get a policy that i asked for - i can offer you this, what about that etc etc ? Had to ask many times to get to the amount that i can afford.
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Customer service is good.
Trusted Customer – Rated 4 out of 5
customer service is good.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
excellent!
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A good service
Trusted Customer – Rated 5 out of 5
They explained it well tjey were confident in what they were telling me and helped with my situation.
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The customer service was amazing, i didn't know much...
Trusted Customer – Rated 5 out of 5
The customer service was amazing, I didn't know much about what I was going into and I felt really comfortable talking it through and well informed by the end of the chat. I would highly recommend this service based on my experience, the girl I talked to made it so comfortable for me and I am normally a little hesitant to have phone conversations with people especially where money is involved in the conversation. I did not feel pressured into paying for anything I didn't want, so Thankyou!
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I asked for 2 policies - have only been issued one!...
Trusted Customer – Rated 1 out of 5
I asked for 2 policies - have only been issued one! Have contacted Real Insurance twice (by phone and email) and have had no response! Wish I had gone with your competitor now.
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
The servicebwas great received all the information I required