Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Wet polite, and helpful
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Haven't had time to read policy as of yet however pricing is good and covers the basics that we need
Friendly and prompt
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
clear and understandable
jaydon very helpfull
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Catheryn Maitland – Rated 3 out of 5
It seemed like a good deal, but on closer inspection lots of fine print. But for the moment the price is right. I’m using these 30 days to review my insurance and that of my husband also who has been insured with real for 6 years.
I found the “questions” very vague, as in they could have more than one answer. I understand this is to cover real insurance, but on the other hand they could be very damaging if it came to actually needing to place a claim. I’m currently looking into other insurance companies, and am yet to decide if I will stay with real
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Rates excellent affordable price to help with average family
Service good did'nt take long to respond
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Concerned about increasing rates and that it is not capped. And I have excluded some aspects off the policy e.g suicide/self harm. A bit more expensive and had to lower insured rate and it is not capped. But was happy with the on spot acceptance as others where more difficult in application such as medical reports ETC that I believe at this stage are not necessary as I am in pretty good health. I am concerned that when reaching the age of 55 and above if I will be able to afford this policy and when I turn over 70 possibly if not most definently not able to afford the policy.....so ????? A few concerns but happy with having something until my son turns 18
The gentlemen I spoke with was extremely helpful and supportive.
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Gemma, was awesome, i am big on customer service and...
Trusted Customer – Rated 5 out of 5
fantastic, thank you
Gemma, Was awesome, I am big on customer service and Gemma, was informative, patient with me making up my mind and making the changes I asked for, she was clear and generally had a positive tone and friendly manner with a little giggle here and there. please thank her on my behalf.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Normal
Friendly and good
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I feel very comfortable with my choice to go with real insurance.
The service was excellent and the policy was very easy to understand.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very good
Very good