Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent, thank you
Customer service with the rep was excellent. She went above and beyond what was required
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good idea for giving $100 bonus and refund of 10% premium paid at the end of the year
It was excellent service
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
very good service over the phone, much better than other provider I am currently with.
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Excellent
Bevan Dix – Rated 5 out of 5
The sales consultant was very pleasant and a pleasure to communicate with, great to have a Australian call centre and a straight forward conversation with questions that could be answered to have cover in place at the time of the quote. I was only making an enquiry and found the experience that easy I had the policy in place within 30 minutes
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I was very happy with the service i received a lot of...
Trusted Customer – Rated 4.5 out of 5
I have never had cover before so I couldn't really answer this question but so far I'm happy with the cover
I was very happy with the service I received a lot of help as I was difficult with patience and a beautitiful kind heart.
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Regina Aiiloilo – Rated 5 out of 5
The operator I dealt with in terms of setting up my policy with REAL, Zainul, was fantastic! He was polite, helpful & understanding when I didn’t understand certain things. Thanks Zainul for helping make this much easier for me!
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Trusted Customer – Rated 5 out of 5
Convenient to apply and within reasonable price.
Customer service is friendly, patience.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Reasonable n practical at my age.
Very clear information and friendly service from your team member Kurt.
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Ernest Doyle – Rated 4.5 out of 5
Now I know my family an kids are taken care of if anything had to happen to me in the future thanks guys 👍
Service are friendly my family an kids are set for life now thank you's so much
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
very good
very good