Read what our customers are saying
Friendly service
Trusted Customer – Rated 5 out of 5
The customer service rep was very friendly and professional.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
comprehensive
fast
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
suitable for what i required
Prompt friendly service. everything explained easily
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Paul Kynigopoulos – Rated 5 out of 5
Very helpful and provided me with a policy that best suites me.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
All good at this time thanks
All at this time thank
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Most benefit are good
Policy was explained well
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Excellent service and easy to understand
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“buy before you look” is not cool.
Mia Andersen – Rated 2 out of 5
I’m sure it’s a great product, but I prefer to not get tricked into buying before I can get the actual price. I know there is a cooling period of 30 days, but that is just to make it more difficult to cancel. I sent an email to cancel, and I’m “waiting” for my call from customer service where they will probably try to convince me otherwise. Again, I don’t like to be tricked or bullied.
It would be amazing to not get tricked into buying the insurance to be able to get a quote. This is one of the big reasons why I have cancelled the insurance.
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Lady was patient and offered good advice
Trusted Customer – Rated 4.5 out of 5
The only real issue is that you cover in $50,000 chuncks. Id much prefer to do 120,000 to suit my circumstances and find myself having to do either 100,000 or 150,000.
Lady was patient and offered good advice
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Excellent...young max was curtious, explainded...
Trusted Customer – Rated 5 out of 5
I really like the benifits offered to your clients...I have another company I also have Insurance with who do the same thing...I have been with them for 9yrs....im sure our association will be the same
Excellent...young Max was curtious, explainded everything clearly...was patient with my questions...and excellent phone manner...I had just now cancelled a long term insurance with woolworths insurance due to numerous very bad experiences with customer service...your staff are wonderfull especially Max...it was a pleasure doing business with him