Read what our customers are saying
The staff were very polite and knowledgeable. there...
Trusted Customer – Rated 5 out of 5
The staff were very polite and knowledgeable. There was no waiting time when being transferred to another section. The phone was picked up straight away.
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Trusted Customer – Rated 4 out of 5
Nothing its just a insurance
The customer service consultant was clear and thorough with his information.
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Trusted Customer – Rated 4 out of 5
Customer Service Operator I talked to was very friendly, talk time to explain the insurance to me.
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Good products good service dealing with real people
Trusted Customer – Rated 4.5 out of 5
Good product- affordable informative goodvalue for money
Great to deal with .. value for money liana in customer Service is great and helpful
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Fantastic
Trusted Customer – Rated 5 out of 5
Exactly the type of cover I require. I feel now that I have all bases covered in the event of mishap.
Quick and efficient service.
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Brilliant customer service
Trusted Customer – Rated 5 out of 5
I got what I asked for, everything was straight forward now I dont have to worry about my family its all taken care of
the customer service person I spoke to was lovely, I felt like I was getting personal service, and I did not feel like I was speaking to someone who was reading a script, I would be happy to recommend REAL insurance just based on the customer service
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The gentleman who assisted me with my policy was...
Trusted Customer – Rated 5 out of 5
The gentleman who assisted me with my policy was interactive , friendly so helpful, knowledgeable, made everything enjoyable ( having a laugh and bit of fun ) he is a real asset to your company. P.s as I am self employed and previously owned and managed big business, staff up to 50 , I don't give credit or reference lightly. And I do not know him.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very satisfying and comforting to know that in the unfortunate event of death the last thing to worry about will be financial instability
The young woman I spoke with was fantastic and very helpful! A+
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Trusted Customer – Rated 5 out of 5
Thanks you made my insurance very easy to understand
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I thought the young man i spoke to over the phone...
Trusted Customer – Rated 5 out of 5
I think my cover is suitable to my needs and its flexibility is great for when I'm ready to upgrade. I like how it's tailored to your age, health status etc. Very glad I bit the bullet and got life insurance.
I thought the young man I spoke to over the phone (sorry can't remember his name) but he was very helpful, friendly and very knowledgeable on the products that were available to a young person like me wanting life insurance. I'd happily recommend Real Insurance to my family and friends. It's very affordable.