Read what our customers are saying
Life insurance
Jennifer Bubb – Rated 5 out of 5
Very good product and very good value for money
Wonderful. I was able to purchase a life insurance product which suited my current budget and is good value for money.
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Trusted Customer – Rated 5 out of 5
Excellent
Amazing
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Raymond Gibbons – Rated 5 out of 5
Service/price/mail out/info
Service /price
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Trusted Customer – Rated 4.5 out of 5
You have a couple of good benefits in the will kit and voucher as well as it is handy to know that income insurance is tax deductible.
Irene very knowledgeable as well as helpful and pleasant.
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Good efficient service
Trusted Customer – Rated 4.5 out of 5
Well priced and easy to ubderstand
Easy to deal with, consultant was friendly. Well priced and fast with documents emailed.
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Good service but......
Trusted Customer – Rated 3.5 out of 5
My current provider was able to provide the same cover for less.
The service was good in respect to a quick response etc. The customer service rep knew the product and was able to provide the information I requested. HOWEVER, I felt pressured into taking out the cover. Despite saying two or three times I was not ready to take it out and that I didn't want the cover until my current policy expired in May/June 2018, she pushed me into setting the policy up. I have now done further investigation into other options and I will be cancelling the policy with Real Insurance.
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Trusted Customer – Rated 4 out of 5
Was ok.. did have some trouble understanding what was said
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The operator was very efficient and was very...
Trusted Customer – Rated 5 out of 5
The deal breaker for me was the $10,000 towards our funeral expenses.
The operator was very efficient and was very knowledgeable of the product I was enquiring about.
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Peter Hempsall – Rated 4 out of 5
Friendly, informative but spoke to us in language we understood - (no terminology that was industry specific and no acronyms)
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Trusted Customer – Rated 5 out of 5
You offer insurance that isn't full of exclusions and conditions.
Very helpful consultant Ashley who also was very informed