Read what our customers are saying
Trusted Customer – Rated 4 out of 5
Good value !!!!!!!!!!!!!!!!!
Customer service guy was great ,but said I would have my email with all my info with in the hour 7hrs later I'm still waiting ?
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Thanks daniel
Kate Phillips – Rated 4.5 out of 5
Easy process to get myself and the children covered and well within the budget that i had allocated
Daniel Ross was very helpful, explained things clearly and took the time to clarify when I had questions.
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Think twice - because after eight years.....
Natalie Morello – Rated 1 out of 5
I have decided not to proceed with Real Life Insurance with a new policy because when people go through hard times and payments don't get made on time like mine didn't after having my policy for eight years you @reallifeinsurance cancelled it. I did have some missed calls whether it was never any message or text message left. I work shiftwork and many hours. To try harder to get in touch was I need sickle and immoral. I have paid thousands and thousands and thousands of dollars to Real Life Insurance over the last eight years and I am disappointed hurt and disgusted at you cancelling my policy. I was told that my policy had cancelled four days when I rang up to pay the full amount Everything In advance if they could reinstate my policy. Real Life Insurance "You" Should be ashamed of yourselves to think that you can treat people like that when people like myself /they've been loyal to you as an insurance provider and never ever used it or Not paid... You actually shouldn't cut people off that quick not knowing their circumstances. I played it and baked for them / you at Real Life Insurance to reinstate my policy And you put me through to the support people who couldn't give a **** about myself or my husband or our circumstances and told us we just needed to reapply for new insurance! I am sorry, but after having this policy For over eight years that is unacceptable!!!!!! We should not have been told that we needed to redo our policy and that you couldn't reinstate it. I even said that I was happy to pay all outstanding plus my policy in advance but you couldn't do that. Very disappointing I will be going further with this and I do not wish to reign up. I think it should've been reinstated to be honest! Should never have been given this direction to just re-sign up and that our policy was not going to be reinstated after it had lapsed four days. It should've been looked at further and now circumstances should've been considered. Disgusting people like Real Life Insurance treat people like us pay their wages this way.
Disgusted - if I could put less than one star I would!!!
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Trusted Customer – Rated 5 out of 5
He knew the product
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Elisabeth Van Der Zwart – Rated 5 out of 5
The policy will give me cover until I am 80 years of age, which would be helpful for my family.
It was very easy and the assistant Maggie was very helpful and explained things clearly.
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VIRGINIA AMBRYM – Rated 5 out of 5
Customer Service
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Professional understanding and excellent
Bernadette Mccabe – Rated 5 out of 5
So professional and understanding
Excellent
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Lady was a good help. good customer service
Maria Serra – Rated 5 out of 5
Very good service lady was good at her job and called me back as promised
Very good
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Jo-ann Payne – Rated 5 out of 5
service was great and informative.
friendly and informative.
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Very informative and professional
ANN-MARIE ROONEY – Rated 5 out of 5
Great idea to make my family looked after if I can no longer be with them
Very helpful I am glad I did this for my family