Read what our customers are saying
I was pleasantly surprised at how helpful and...
Trusted Customer – Rated 5 out of 5
The features and benefits of this policy are impressive ... especially where policyholders are given the option to utilise funds from the policy (possibly to assist with treatment) in a situation where a terminal illness presents itself. This is obviously a time when policyholders and families would most be in need of those funds, moreso than after death, and I commend Real Insurance for making this option available.
I was pleasantly surprised at how helpful and knowledgeable the customer service officer was with me, nothing was too much trouble and I can't commend her or the rest of the team at Real Insurance enough. The products and service are second to none and I wouldn't want to deal with anyone else.
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Life insurance policy
Trusted Customer – Rated 4 out of 5
Very helpful information provided at all stages
helpful and thorough service
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Sophie was excellent to talk too and very clear with...
Anja Algra – Rated 5 out of 5
excactly what i wanted no ******** in selling me anything else
great infom easy to deal with good products no pressure
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great service
Great service
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Very good experience setting up my policy by phone the...
Trusted Customer – Rated 5 out of 5
Yet to see fully but on the surface very good
Very good experience setting up my policy by phone the operator was genuine and well spoken
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Brad was thorough, comprehensive and fun to talk with....
Trusted Customer – Rated 4.5 out of 5
Brad was thorough, comprehensive and fun to talk with. He called back as agreed and was very professional!
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great service
Great knoweledge n service
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Would recommend it.
Pleasant and friendly service.
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I would certainly recommend real insurance to...
Trusted Customer – Rated 5 out of 5
The Real Life Insurance Staff are rather very friendly and chirpy. I do feel comfortable when chatting about my inquiries with the Staff.
Previously I was a customer of Real Insurance during that time I did find it very difficult in paying my premiums. Real Insurance was very helpfully and supportive as I couldn't keep up with my overdue premiums. Real Insurance have paid my overdue account.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
The policy sounds good so far.
The person I spoke to was very pleasant and well informed