Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
All good
All good
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Like the free will and accident cover
Ash was very informative and made sure i underatood
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
good and clear communication
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Good service but......
Trusted Customer – Rated 3.5 out of 5
My current provider was able to provide the same cover for less.
The service was good in respect to a quick response etc. The customer service rep knew the product and was able to provide the information I requested. HOWEVER, I felt pressured into taking out the cover. Despite saying two or three times I was not ready to take it out and that I didn't want the cover until my current policy expired in May/June 2018, she pushed me into setting the policy up. I have now done further investigation into other options and I will be cancelling the policy with Real Insurance.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Felt secure in knowing l was covered straight away.
Quick and easy .
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Paula Cunningham – Rated 5 out of 5
Very helpful and not pushy, helpful with the questions and all the insurance
I thought he was giving me all the time and information to make my decisions,also also professional and kind"
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Dianne Mcmahon – Rated 5 out of 5
kelsie the girl i spoke to was very pleasant and made the the application so easy was very impressed
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Service was good. due to all the info the speed of...
Trusted Customer – Rated 4 out of 5
Service was good. Due to all the info the speed of speech could slow down. An older person would struggle.
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Thorough
Trusted Customer – Rated 4 out of 5
It's a purchase - nobody likes to pay for anthing do they! :-)
He was very nice and thorough
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Elizabeth Tshabangu – Rated 5 out of 5
Felt at peace with my application being accepted
The agent was understanding and knowledgeable in his stuff,seeking the best outcome for me