Real Insurance Reviews

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Read what our customers are saying

Anthony Paterson – Rated 5 out of 5

Service was great staff were friendly and very helpful

It's the first time I have ever taken out any sort of insurance and I have to say the customer service person was excellent talked me through the process so I understood everything and made me feel comfortable didn't try to push products down my throat which made my experience with them great and will definitely be sending anyone I know there way

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VIRGINIA AMBRYM – Rated 5 out of 5

Customer Service

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Keeping it real for real folks

Dean Hawkins – Rated 5 out of 5

Im a normal guy that own a nice car. All i wanted was peace of mind and real insurance topped the list .

Good service..competitive pricing. Real insurance..actually

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Where are my policy documents?

Matthew Trevitt – Rated 1 out of 5

I still DO NOT have my Policy Documents.

I ticked the box to recieve my Policy Documents in paper form mailed to me and after a month I still Have NOT recieved them.

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Roger Carr – Rated 4 out of 5

A Good deal. well worth the trouble. Good for family members, to take out any worries

Good information, friendly & couteous

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Trusted Customer – Rated 4 out of 5

Good value !!!!!!!!!!!!!!!!!

Customer service guy was great ,but said I would have my email with all my info with in the hour 7hrs later I'm still waiting ?

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Great service

Sonya Bruton – Rated 5 out of 5

The service and information was great and I would recommend real to everyone.

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Kristina Fincham – Rated 1 out of 5

still waiting on a call back from last wednesday

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Jagjiwan Modi – Rated 2.5 out of 5

I had been charged twice and not been refunded for more than 8 days now I had called to rectify.. but the charges have not been refunded yet.

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Awesome service provided with highest integrity and...

Trusted Customer – Rated 5 out of 5

Liz was efficient and thought of things I overlooked. She was a great help and made the transaction easy.

I had a total loss claim. It was a traumatic experience especially when your child is on the front seat with you but the claims team as well as the chosen assessor were empathetic and understanding. It was resolved quickly as I provided all the relevant documents requested. Couldn't ask for better staff to attend to my claim. I am grateful that they treated me like I matter and it wasn't just a job they are doing.

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Life Insurance

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Car Insurance

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Funeral Insurance

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  1. Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.

    If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.