Read what our customers are saying
5 stars!
Leonie Willis – Rated 5 out of 5
Quick, easy and friendly staff.
Very helpful and understanding.
Product Rating
Service Rating
Good service by realinsurance
Trusted Customer – Rated 4 out of 5
price was fantasic
Product Rating
Service Rating
Leonardo Abbasi – Rated 5 out of 5
Friendly and helpful staff. Great service
Fast and friendly
Product Rating
Service Rating
Very poor service!
Elizabeth Young – Rated 2 out of 5
My new policy is fine as was my old one. The product is fine it’s the service that lets them down
Terrible could never get through on the phone just a constant message about recent storms creating a queue. Never had any progress for months on my claim for no reason at all as I paid the excess when I lodged it and admitted fault. Finally corresponded via email and was told refund would be in my bank account in five days it never turned up had to chase it up again and finally weeks later I get it! I work in customer service and have done so for 14 years and this was appalling customer service on behalf of real insurance.
Product Rating
Service Rating
Options
Simon Lewin – Rated 4.5 out of 5
Good service and gave me a few options
Product Rating
Service Rating
Having insurance to suit customer needs example only...
Kevin Bonar – Rated 4 out of 5
the price was reasonable compared to other insurance companies
only paying for Kilometers you actually use good idea being more flexible in regards to excess so as to be able to provide a more reasonable price
Product Rating
Service Rating
Cherry-Ann Miller – Rated 5 out of 5
Value for money, great customer service
Quick and easy
Product Rating
Service Rating
Was very happy with the overall experience
Trusted Customer – Rated 5 out of 5
Quick, easy, affordable!
Product Rating
Service Rating
Awesome customer service !!!
Sanjapala Senan – Rated 5 out of 5
Awesome customer service !
Product Rating
Service Rating
Carolyn Bryers – Rated 5 out of 5
Well I haven't had any reason to be dissatisfied.