Car Insurance Reviews

Horrendous processes and staff. thieves!

Steven Mcdonald – Rated 1 out of 5

Charged me for two policies on one vehicle.

Horrendous. Dealing with call centers who cannot action things correctly - over charging and not processing refunds correctly. Had I not checked this and followed it up twice, Real Insurance would have stolen $600 from me for nothing! I’m heading to the regulator now.

Good for new customers, terrible loyalty towards...

Iain Mccann – Rated 4 out of 5

I originally phoned just to change the vehicle insured only to be told the premium would cost more since it wasn’t a new policy purchased online. It was cheaper and easier to cancel the existing policy and start a new one online myself. Obviously there is little to no interest in looking after existing customers which is highly disappointing.

Quick affordable and easy to use

Loretta Cannon – Rated 5 out of 5

After shopping around real insurance had the best value for money policy for my situation, couldn't be happier

Straightforward and easy to use and extremely affordable car insurance

Trusted Customer – Rated 5 out of 5

great service/customer satisfaction a priority

Hassle free communication . Queries and problems well attended to.friendly staff.

John Somerville – Rated 5 out of 5

good value for comprehensive insurance

always competent and courteous

Trusted Customer – Rated 3 out of 5

Reasonable product

Easy to use web site

Maria Glitsos – Rated 5 out of 5

Excellent customer service

Quick and easy

Trusted Customer – Rated 4 out of 5

Easy to use and prompt

Trusted Customer – Rated 4 out of 5

easy to use website and good value insurance

Excellent service by realinsurance

Trusted Customer – Rated 5 out of 5

Helpful and efficient and was able to answer all my questions