Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Luke was very helpful
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Tony Carter – Rated 5 out of 5
offer great deals with flexibility
very professional easy to talk to service centre is actually here in Australia i.e. dealing with a rep who has good English
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Peter Von Bertouch – Rated 2 out of 5
Yes, if a Customer calls to ask for a Beneficiary firm to be emailed to him, and asks several times to two representatives, and gets an additional insurance cover in the provess, send him the form he asked for (he still has t received it!!
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Helen Arena – Rated 5 out of 5
Emily has been very helpful and the quote that she offered to us are affordable. Being in a pension and plus we still have mortgage, we can afford it. She really did help us and I recommend this to everyone that Real Insurance are very good in telling us of what we need. Your doing well of training your staff and it's very important like us that Emily made us understand and explaining it very well. Thank you and God Bless you all😘🌹
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Fantastic
Anne Kemmery – Rated 5 out of 5
so easy to join the girl helped me as i am a pensioner and she helped sort out the one i could afford
it was amazing the person i spoke to was so friendly and careing she was lovely to talk to many thanks
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The customer service officer was excellent with how he...
Trusted Customer – Rated 5 out of 5
So may great benefits to going with Real Insurance compared to other companies.
The customer service officer was excellent with how he composed himself in all matters. He explained everything with good knowledge in all matters.
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Excellent customer service.
William Bassett – Rated 5 out of 5
I think there is a lot of 'give and take' in this policy choice. I'm paying $10 more but i will receive a $75 gift card and 10% cash back after 12 months. Plus there are other features like the eventual 5%reduction in premiums every 5 years. Once again very well and patiently explained by the customer service representative.
I thought the customer service representative was very helpful and knowledgeable with regards to the product-funeral insurance. She took time out to listen, to converse. There was no hint of 'pushiness' in her tone. I hope this person's efforts are rewarded.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
It is okay
Real have been very helpful and friendly
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Real insurance great policy with top service
Peter Ryan – Rated 5 out of 5
Great product ...affordable and gives peace of mind ..
Very professional approach with no pressure and comprehensive explanation of the policy
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
The staff are great