Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Received very good service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I happy with all features & benefits but it is a little pricey for aged pensioners.
Service was quick & knowledgeable
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Trusted Customer – Rated 5 out of 5
Customer service, easy transaction
Excellent customer service
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Trusted Customer – Rated 5 out of 5
the product exactly what i need,
very helpful consultant who guide me through to buy the product
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Very good customer service and speaks very clearly
Emilia Garcia – Rated 4.5 out of 5
Very good customer service. She speaks clearly . She can answer all inquiries.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good.
Very good.
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Great service, great prices equals peace of mind
Elizabeth Anne REED – Rated 5 out of 5
THE ADDITIONAL COVER I TOOK OUT WILL ENSURE THAT ALL COSTS CAN BE COVERED AND ANY EXCESS LEFT OVER WILL BE OF BENEFIT TO MY FAMILY
AFTER A RATHER NASTY EXPERIENCE WITH WESTPAC INSURANCE I RANG REAL TO SEE WHAT YOU HAD TO OFFER. I SPOKE TO MYRNA WHO I FOUND TO BE ARTICULATE AND KNOWLEDGEABLE WITH A GOOD GRASP OF THE PRODUCTS AVAILABLE. THE ALTERNATIVE POLICY WHICH SHE GAVE ME WAS JUST WHAT I NEEDED AND I AM VERY PLEASED WITH THE RESULT. I HAVE NOT READ THE POLICY YET AS I AM WAITING FOR THE WRITTEN COPY TO COME BUT I'M SURE IT WILL BE A GOOD AS PROMISED. I ALREADY HAVE FUNERAL COVER FOR BOTH MYSELF AND MY HUSBAND WITH YOU WHICH GIVES US PEACE OF MIND. I TOOK OUT A FUNERAL COVER ON MY SON-IN-LAW 8 YEARS AGO WHEN HE MOVED INTO A NEW HOUSE AND I KNEW HE HAD NO INSURANCE - HE WAS OFFENDED AT THE TIME BUT WHEN HE DEVELOPED CANCER SEVERAL YEARS LATER IT WAS THE ONLY WAY WE COULD COVER THE PROBLEMS WHICH AROSE. THE WAY THAT REAL INSURANCE HELPED US IN THIS SITUATION WAS WHAT DECIDED ME TO COME TO THEM AGAIN. REAL CONVINCED ME THAT THEY ONLY WANTED TO HELP AND THAT THE COMPANY WAS NOT JUST A MONEY GRABBING BUSINESS LIKE MOST OTHER INSURANCE COMPANIES.
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Ok they were helpful i suppose, but i felt like i was...
Trusted Customer – Rated 3 out of 5
I tried to explain that I didn't want to purchase this policy in the first place as I was happy with the one that I had but they sent it anyway, plus this one was $10 dearer than what I already had. I was also offered extra things I didn't need, nor could really afford.
OK they were helpful I suppose, but I felt like I was being pressured and was railroaded into it.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I'm very happy with the policy thankyou
Very helpful and great communication
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Can i say its ms. not mrs. other then that the person...
Trusted Customer – Rated 5 out of 5
can I say its Ms. not Mrs. other then that the person I was on the phone with I was happy in what she was selling me I under stood her everything about the policy.