Read what our customers are saying
Very helpful explained very clearly they followed up...
Trusted Customer – Rated 5 out of 5
Yes. Very helpful & explained every thing. Followed up when they said they would.
Product Rating
Service Rating
Twas good to speak with an aussie. some accents are...
Trusted Customer – Rated 4.5 out of 5
Good, thus far... Time will tell, with policy changes. We'll see...
Twas good to speak with an Aussie. Some accents are difficult for me to listen to, i.e. Indian and most Asian
Product Rating
Service Rating
The young lady that i spoke to today was very...
Trusted Customer – Rated 5 out of 5
This policy is very good. It suits me entirely and would be of benefit to many people my age. I like the fact that it is malleable for benefits and premiums too.
The young lady that I spoke to today was very professional and helpful. I was made fully aware of the policy and its pros and cons. Also a pleasant personality goes a long way.
Product Rating
Service Rating
Explanation
Trusted Customer – Rated 3.5 out of 5
A bit expensive for what you get.
The lady explained everything well.
Product Rating
Service Rating
Anthony Hatch – Rated 5 out of 5
Great price and consult was awesome
Consult was awesome.. new the product well
Product Rating
Service Rating
The representative who assisted me today was...
Trusted Customer – Rated 5 out of 5
From what I was told by your representative, the features and benefits of your product are very good.
The representative who assisted me today was excellent. He knew the product and was helpful, professional and cordial. He was happy to answer my questions and had very good people telephone skills. Many thanks!
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Wouldn't have gone ahead with the policy if not happy
Very pleasing
Product Rating
Service Rating
Great help!
Trusted Customer – Rated 5 out of 5
Great help, explained everything thoroughly. Evan was a great help.
Evan was a great help and explained everything thoroughly.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
hfstest feedback policy
hfstest feedback service
Product Rating
Service Rating
Staff were able to offer me a new and better plan with...
Trusted Customer – Rated 4.5 out of 5
I am relieved to now have the benefits of this new policy (premiums never go up), and appreciate having the waiting periods waived after being with Real since 2010.
Staff were able to offer me a new and better plan with Real, rather than me leaving to sign up with another insurance company.