Home Insurance Reviews

Treat your existing customers with more respect and...

Harry Boussounis – Rated 3.5 out of 5

I'm an existing customer and called to adjust the sum insured for building and contents and was charged extra for calling in. I was made to cancel my current policy and do it online instead, which I thought was very poor customer service.

Trusted Customer – Rated 5 out of 5

Great Price, with all the features I was looking for

Great Customer Service!!!

Not very helpful

Trusted Customer – Rated 2.5 out of 5

I have been a customer of Real for 12 months. They sent me a policy renewal, 15% higher than my previous year's premium. When I rang to see if they could match the premium advertised on the net for new customers, the customer assistant was unable to help. I've had much better assistance from other insurers in the past.

Easy to deal with and competitive price

Trusted Customer – Rated 4 out of 5

Easy to fulfill quote and go ahead with purchase. Competitive price

Ease of quote and easy link to go ahead and accept.

Catherine Mccormack – Rated 5 out of 5

Great service. Friendly and professional

Great customer service

Trusted Customer – Rated 5 out of 5

Very competitive prices great service

Process was easy straight forward and great customef service

Ease of use

Trusted Customer – Rated 4 out of 5

it was explained what was included what the excess was straight to the point.

It was so easy and straight forward to get a answer with just a few clicks i was finished.

Trusted Customer – Rated 4 out of 5

Easy to process and organise

Easy to communicate with

Jitendrakumar Patel – Rated 5 out of 5

Yes definitely

Timothy Collins – Rated 5 out of 5

Happy with my new insurance.

Value for money, easy to use website. Flexibility with payment options.