Read what our customers are saying
Simon Kett – Rated 5 out of 5
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Trusted Customer – Rated 5 out of 5
Great Price, with all the features I was looking for
Great Customer Service!!!
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Trusted Customer – Rated 5 out of 5
Great customer service
Very thorough and competitive premium offered
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Trusted Customer – Rated 5 out of 5
Helpful and satisfied my policy is sorted
I changed my policies online and then called up to cancel previous policies - the young man on the phone was so nice and I wish I had remembered his name - nothing was any trouble for him and it was very satisfying to have everything sorted
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Anne Hemmings – Rated 4 out of 5
It was easy to complete and could understand the person talking to me
It was friendly, could understand the person talking to me
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Not very helpful
Trusted Customer – Rated 2.5 out of 5
I have been a customer of Real for 12 months. They sent me a policy renewal, 15% higher than my previous year's premium. When I rang to see if they could match the premium advertised on the net for new customers, the customer assistant was unable to help. I've had much better assistance from other insurers in the past.
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Stephanie Halper – Rated 5 out of 5
Good price for insurance. Spoke to staff and they were very friendly and helpful. So pleased that Real is based in Australia.
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Stephen Macquarie – Rated 5 out of 5
Excellent product range that suits our residential properties and investment properties
My call is always answered promptly and the product knowledge is excellent.
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Samara Richmond – Rated 5 out of 5
Easy to understand what’s included Affordable pricing
Great communication over the phone very friendly and personable
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Isaac Xavier – Rated 5 out of 5
ease of sign up