Read what our customers are saying
Great product
Trusted Customer – Rated 4.5 out of 5
Better value for money than other quotes I requested.
From start to finish the experience was as simple as abc. The consultant was helpful and not pushy.
Product Rating
Service Rating
William Dowson – Rated 5 out of 5
Value for money without excessive risk
Very easy to use on line. Asked the right questions
Product Rating
Service Rating
Comparable' affordable, friendly service
Trusted Customer – Rated 3.5 out of 5
All good, the cost went up to much this year
Polite, friendly, affordable and comparable
Product Rating
Service Rating
Everything went to plan
Gregory Banks – Rated 5 out of 5
all done quickly,no long questions.
they did what I wanted. I would recommend them to my friends.
Product Rating
Service Rating
As above
Irmgard Denk – Rated 4.5 out of 5
Nothing is ever perfect and there's always room for improvement. We are human after all
Yes I will buy again and would recommend to others. Your attendant was patient and explained everything clearly in language I could understand as I do have slight hearing issues. All good.
Product Rating
Service Rating
Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Your lady who sold me the policy was so good and polite .
Product Rating
Service Rating
Deidre Peacock – Rated 5 out of 5
very helpful and action quickly
very efficient
Product Rating
Service Rating
Poor communication
Dawn – Rated 2.5 out of 5
Originally great but policy was cancelled
After years of being a loyal customer I found Real had cancelled my house and contents policy. I had given permission to double charge if my account had insufficient funds. I'm sure I was notified by email, after switching to email, I just do better with a call or hard copy post for important issues like cancelling my policy. Now Real won't re-insure me....but will happily insure my second property.....
Product Rating
Service Rating
Great value compared to other insurers
Trusted Customer – Rated 4.5 out of 5
significantly cheaper than other insurers
Initially great, but the promised follow up phone call at a set time and date did not occur.
Product Rating
Service Rating
Quick, simple and good value
Trusted Customer – Rated 5 out of 5
Quick, easy to understand and good value
Very quick and easy and information was clear