Read what our customers are saying
Trusted Customer – Rated 4 out of 5
I have been through a claim process which was painful through an extremely traumatic experience. It made me seriously look at my insurance options. Real still came up trumps but I feel better about it knowing the hoops you might have to jump through for a serious claim - just hope for my own sake I never ever have one of those again! Insurance never really covers everything. Valuable lesson.
The phone consultant was friendly helpful and patient. I am used to dealing with Real now and know some time is involved, but having an operator I can understand, and who was also positive and had a ‘let’s do this’ attitude instead of ‘I know i’m Not making you happy but I really need this information’, it was refreshing.
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Comparable' affordable, friendly service
Trusted Customer – Rated 3.5 out of 5
All good, the cost went up to much this year
Polite, friendly, affordable and comparable
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Vincenzo Curro – Rated 5 out of 5
Great price on the Policy, we now have to Policies with Real Insurance
Excellent Service, what else is there to say. This is our second Policy purchase with Real Insurance. Great response time and no complicated number dialing, to speak to a human.
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Excellent service by realinsurance
Miloslava Kozak – Rated 5 out of 5
Gteat
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Excellent service
Patricia Stephens – Rated 5 out of 5
The few times that I have had to contact Real Insurance I have always had very good customer service. When I have had a claim I have had promp and compassionate responses .
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Christine Simmons – Rated 5 out of 5
Very happy with price and serivce
Quick easy and a good price.
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Trusted Customer – Rated 4 out of 5
good rates and phone support
this is our 2nd policy ...very competitive rate
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Thankyou
Terry Fitzgerald – Rated 5 out of 5
Great service with the best price
Superb!!!!
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Excellent customer service
Narinder Sharma – Rated 5 out of 5
Gud customer service and better than other competitors.
Very gud service and comparatively with other much better.
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Without a hitch
Ann Kinsella – Rated 5 out of 5
I easily changed my address for contact purposes.
I was able to transfer my insurance from a Victoria to South Australia without a hitch. Thank you