Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems good value
very informative and helpful
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good as far as I know. Not very familiar with other company's offerings.
Very good
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
good
good
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent service on the phone. Happy to change my insurance to Real Insurance
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Excellent customer service, she deserves a raise.
Helen Scott – Rated 4 out of 5
Far too expensive, especially compared with other premium insurance companies for same product.
The agent who I spoke with was excellent, knowledgeable, professional, discreet, patient and it was she, not your company, product or price (which is a lot higher than the NRMA, who I was originally going to go with), who I made my decision on, to go with your company for both my partner and myself.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
the operator was very good and explained everything clearly.
good
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Ruby very professional
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems to be ok - will read policy when I get it!!
Fairly good & direct over the phone
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I spoke to a lovely compassionate lady by the name of...
Trusted Customer – Rated 5 out of 5
I spoke to a lovely compassionate lady by the name of Laura. Laura was so helpful and made it fun to answer all the questions, such a bright and happy lady, a huge asset to your company. Hoping all your staff are like her 👍🏽
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Bruce Haokai Zhang – Rated 5 out of 5
Tailored product exactly what I need.
Professional advice and clear instruction were provided.