Read what our customers are saying
Very professional sales person who patiently answered...
Trusted Customer – Rated 4 out of 5
I very much like the indefinate life time cover as I come from a family of long-livers and your policy allows for my insurance to be paid out beyond 99 yrs. I also am impressed by the $10K funeral insurance which is cheaper than other companies I got quotes from
Very professional sales person who patiently answered my numerous questions thus enabling me to confidently make my coverage amount choice
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Congratulations jerome
TERESA ANTHONY – Rated 5 out of 5
Please refer to previous comment submitted for operator Jerome. Loved dealing with him. Professional, courteous and caring. Would highly recommend :)
The operator Jerome was friendly, helpful and very professional. He sought assistance where need be but unfortunately was given incorrect information from two different managers. He was quick to rectify and apologise for any misunderstanding and I was happy to continue with my purchase of insurance because he was easy to deal with. He should be highly commended for how he handled the situation and I would recommend Jerome to any of my family/friends who are looking to take out a policy. Well done Jerome, love your work!! Would be happy to deal with operators like you again :)
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Trusted Customer – Rated 5 out of 5
Friendly and knew about the product she was selling. Very efficient. Great !
10/10, Ruby was a professional and just very helpful on all levels. Thank you !
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Nadine Freeman – Rated 4.5 out of 5
The insurance purchase was great. Thanks
The process was very long and a bit repetitive, may need to have a look and shorten the time on the phone.
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Prompt to reply well explained covers every thing and...
Trusted Customer – Rated 5 out of 5
I think that covers what I need you offer a good policy that needs when I need cover
Prompt to reply well explained covers every thing and act as a mini saver too I love it
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Trusted Customer – Rated 4 out of 5
Fair
Sophia has a friendly disposition.
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Trusted Customer – Rated 4.5 out of 5
I was a little bit miffed that due to an incident which occurred over 20 years previously I was penalised a 75% loading but other than that, the benefits are great.
Mel could not have been more helpful.
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Trusted Customer – Rated 5 out of 5
Great cover, more for less than I thought
Excellent customer service. Really breaks down the options that are available to me
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Great customer service
Trudi – Rated 5 out of 5
The price was a lot less than what I was currently paying
The customer service officer Alfred was amazing and made the process easy
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Trusted Customer – Rated 5 out of 5
The customer service was amazing professional and really helpfull to explain all the options available.