Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I now have peace of mind thankyou
Easy to understand.
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Call staff a little robotic and impersonal in verbal...
Trusted Customer – Rated 4 out of 5
Would prefer more choice in amounts of sum insured.
Call staff a little robotic and impersonal in verbal presentation, speak too quickly to be understood, and insufficient knowledge of background to the questions they ask.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The best of all out there.
Good English speaking consultant.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Well explained and given options
Very clear, well spoken and made sure I understood
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
From what I was advised, should be good. Won't know until I have read the documents in detail
Bradley was excellent, very friendly and courteous
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Spoke with a lovely man who was very helpful and able...
Trusted Customer – Rated 5 out of 5
Benefits give me peace of mind for me and my family.
Spoke with a lovely man who was very helpful and able to answer all my questions.
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Waiting on phones takes for ever! many times i tried...
Trusted Customer – Rated 2 out of 5
waiting on phones takes for ever! many times I tried and kept the phone. Mail sent was wrongly addressed. Unit16/62 was written as Unit1662. So mail was reached very very late. Phone Staff Jessica and her supervisor gave rude replies about mail not received. She refused to send info by email. It was another staff who sent email otherwise I would not have had any info. So far he is the only good staff. I am frequent traveler. You have to send emails other wise I will not receive your info and will not be able to reply
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Just received my policy via email...wrong name!!! this...
Trusted Customer – Rated 1 out of 5
Just received my policy via email...wrong name!!! this is bad, what else is going to be wrong? got a bad feeling now.
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Ok but not the best
Dyan Blas – Rated 2.5 out of 5
it was just okay. i was hoping for it to be cheaper
I didn't like that I have to give my bank details already. I was just looking for a quote. and yes I can opt out within the 30 day period. but giving my details when I'm not fully decided yet is not a really good thing for me. I also felt the sales representative was talking too fast that it was making harder for me to process all this info all at once
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The Lady I spoke to name is Lorraine, she is the best.