Read what our customers are saying
The lady that i spoke to was very good she was very...
Trusted Customer – Rated 5 out of 5
The lady that I spoke to was very good she was very clear and you could understand exactly what she was saying.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent.
Excellent thank you.
Product Rating
Service Rating
Beware the sweet talk.
Stephen Brooke – Rated 1 out of 5
In truth I don’t care. I don’t want the policy but cancelling looks like it is going to be a gymnastic event.
I was only making inquiries on life insurance. I just wanted a quote to compare with other options. I got sweet talked into a policy. Realising what had happened I re-contacted Real a couple of hours later to cancel - we’ll inside the cooling off period. Again I was sweet talked in an attempt to make me keep the policy but this time I said no, please cancel. The operator advised this would be done because I had not yet received the PDS. She said a follow up email would come. Nex5 day. Nothing. I can see this is going to be fun. I will contact again today and establish if my policy is canceled. Nobody was rude, but the tactic is a little shabby. I just wanted a quote.
Product Rating
Service Rating
Your service is pleasant
Trusted Customer – Rated 5 out of 5
I found the features rewarding and I am so glad that I have been accepted with my life insurance policy. Thanks
Your service is pleasant
Product Rating
Service Rating
The consultant on the phone lauren bennett was very...
Trusted Customer – Rated 4.5 out of 5
my policy sounds good and it fits my needs perfectly but time will tell how good it is , the ball is in your court
the consultant on the phone Lauren Bennett was very good at her job and pleasant to talk to. she made me feel comfortable answering questions regarding my policy, it is a pleasant change from the pressure sales pitch we come to expect these days
Product Rating
Service Rating
Service received was nore then excellent. did not once...
Trusted Customer – Rated 5 out of 5
Service received was nore then excellent. Did not once feel like I was pressured into signing up.
Product Rating
Service Rating
Very prompt, efficient and professional all that with...
Trusted Customer – Rated 5 out of 5
I love how you consider existing conditions and tailor the policy to suit the individual. I also love how you are straightforward with information.
Very prompt, efficient and professional all that with a lovely side of quality customer service. Very pleased customer
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Very polite and informative, was confident that this is the right one for myself and kids
Product Rating
Service Rating
Was wonderful, and she was very kind, and knew what...
Gayle Mcalinden – Rated 5 out of 5
Good value for money, and very easy to do
The representative was very knowledgeable and explained everything to me very well.
Product Rating
Service Rating
Frank Chakamanga – Rated 4.5 out of 5
I was offered what I was looking for and there many options.
Excellent customer service. Team member was friendly and explicitly explained terms.