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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Na
Na
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Very expensive
Trusted Customer – Rated 1.5 out of 5
Very expensive and very slow
Your insurance is expensive
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
good
good
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
sound good
Very prompt and friendly
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If a quote over the phone is going to take half an...
Trusted Customer – Rated 2 out of 5
There is one fundamental problem, I was told I would be covered straight away... RUBBISH, who would the benefit be paid to?? That question was never asked the policy will never be homered until the policy's paperwork is completed and returned, complete transparency is essential if selling such a sensitive product the policy holder needs to be 100% confident in your product, obviously they won't be around when the product is needed. I very much doubt I will maintain this policy, VERY UNPROFESSIONAL.
If a quote over the phone is going to take half an hour don't have your tv commercials insinuate it will only take five minutes, its very misleading, busy people need to know it will take that long, I almost hung up the phone.
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My wife is still waiting for contact phone call to...
Trusted Customer – Rated 4 out of 5
My wife is still waiting for contact phone call to confirm details. Welcome to Real Insurance! Dear *Personal information removed by Feefo*, Congratulations, your Family Life Cover application has been accepted. Your Policy Number: *Personal information removed by Feefo* Application Date and Time: 08/08/2016 14:44
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Everything I needed
Very professional and very thorough and informative
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The operator ( madison ) was really good to talk to...
Trusted Customer – Rated 4.5 out of 5
The operator ( Madison ) was really good to talk to she was really lovely and easy to talk to. If all your operators was that easy to, I would speak to them all the time.
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The sale agent nic was awesome- very knowledgeable and...
Trusted Customer – Rated 5 out of 5
easy setup and covered all my needs
the sale agent nic was awesome- very knowledgeable and easy to deal with.nothing was too hard as i had meetings etc and he always called me back.
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The gentleman i spoke to was wonderful. easy to...
Trusted Customer – Rated 5 out of 5
The gentleman I spoke to was wonderful. Easy to understand, friendly, helpful. He made it a quick, painless process. Thank you