Read what our customers are saying
“buy before you look” is not cool.
Mia Andersen – Rated 2 out of 5
I’m sure it’s a great product, but I prefer to not get tricked into buying before I can get the actual price. I know there is a cooling period of 30 days, but that is just to make it more difficult to cancel. I sent an email to cancel, and I’m “waiting” for my call from customer service where they will probably try to convince me otherwise. Again, I don’t like to be tricked or bullied.
It would be amazing to not get tricked into buying the insurance to be able to get a quote. This is one of the big reasons why I have cancelled the insurance.
Product Rating
Service Rating
Good
Trusted Customer – Rated 1.5 out of 5
No good cause i got refused due to medical issue 5 years ago
good
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Operator was excellent with the attitude and information about the products.
Operator was excellent with the product information.
Product Rating
Service Rating
Quick efficient and great experience
Elzanne Strydom – Rated 5 out of 5
Life Insurance
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
good
good
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good
Good
Product Rating
Service Rating
Not what you advertise
Jeffrey James – Rated 2 out of 5
Not what i really wanted !
You advertise life insurance but if you have some conditions you dont want to help well done im thinking trying elsewhere
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Simple to follow.
No complications.
Product Rating
Service Rating
Gek Kok – Rated 5 out of 5
Competitive pricing in their products which is what I’m looking for .
Was clear and precise in their products and explanation. Coming from a sales & service industry for many years I would say well done to them.
Product Rating
Service Rating
Exceptional service and support: fast, clear, and...
Saniata Tafatu – Rated 5 out of 5
This was my first time using Real Insurance, and I must say, I am thoroughly impressed. The service I received was outstanding, and the coverage options offered were exceptional. From the moment I reached out, their customer support was top-notch, providing clear and helpful information every step of the way. The entire experience was superb, and I felt confident in the reliability of their products. Real Insurance truly lives up to its reputation as an exemplary provider, offering flawless service and tailored coverage. Based on this first experience, I can confidently say they are a world-class choice for insurance, delivering first-class value and peace of mind. I am grateful to the officer that served me and my apology as I forgot the name.
I was blown away by the speed of Real Insurance’s service. The process was incredibly fast, and I was impressed with how quickly everything was handled. The staff were not only supportive, but they also went above and beyond to ensure I fully understood every detail. They made a real effort to explain everything in the simplest way possible, which made the whole experience much easier and less stressful. It’s clear that they are dedicated to helping customers, always doing their best to provide clear and efficient service. Real Insurance truly stands out with their exceptional speed and customer-focused approach.