Read what our customers are saying
Frank Chakamanga – Rated 4.5 out of 5
I was offered what I was looking for and there many options.
Excellent customer service. Team member was friendly and explicitly explained terms.
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Julie Clifton – Rated 5 out of 5
Helpful and knew what suited me
Efficient and friendly
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Trusted Customer – Rated 5 out of 5
Very prompt
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The service very professional but policy is expensive...
Chantal Zeelie – Rated 4.5 out of 5
I found the policy expensive!
The agent was very professional ,polite and helpful ! Policy is a bit on the expensive side so might cancel during my cool down period
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Jefferson Mashaire – Rated 4.5 out of 5
Good life cover. Just what I was looking for
Daniel Ross was just excellent
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Easy
Trusted Customer – Rated 3.5 out of 5
Same as every other insurance I believe
The woman explained things and was friendly
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I am not sure if this is requesting feedback about the...
Trusted Customer – Rated 4.5 out of 5
I would have liked to have had the option to have a little less cover and pay a slightly smaller amount per month. I don't think i'm worth 100K :P lol
I am not sure if this is requesting feedback about the life insurance experience or the car insurance one- So I am answering based on my experience with the life insurance representative. I found the customer service rep to be excellent. He even tolerated my quirky sense of humour. (You kind of need a sense of humour to be handling the intimate medical details of perfect strangers really- just as you need one to be telling a perfect stranger about the likes of bowel and reproductive systems and so on. LOL )
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Trusted Customer – Rated 5 out of 5
Covers everything I was looking for
Very accomodating
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The person i spoke with on the phone talked too...
Trusted Customer – Rated 4 out of 5
Knowing my lovedones will be taken care of and my funeral costs will be paid for eases my mind.
The person I spoke with on the phone talked too quickly He needs to slow down so people can analise and understand what exactly information is being delivered This would have given me time to ask more questions.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Flexible
Your staff has given a good explanation