Read what our customers are saying
Nissan Goriya – Rated 5 out of 5
I did it on line,was recommended by a friend and for sure was cheaper than other insurer.
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I appreciate the varied and customised cover options
Trusted Customer – Rated 4 out of 5
After much research reading and the gained information, I decided that this Policy with Real Insurance suits my personal situation
The cover Options are easy to understand and can be arranged for the individual user lifestyle.
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Great lrtce
Trusted Customer – Rated 5 out of 5
Great service and great price
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Francesca Watt – Rated 5 out of 5
Quick efficient good price
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Poor handling of emails
John Reynen – Rated 2 out of 5
after moving my new policy premium quote more than doubled, with no reason given for it, and no understanding of it exhibited by telephone support team
Emails must be properly dealt with, and in accordance with the auto-email that is sent after sending emails in. I had an old policy renewed when it was not supposed to be, an old international credit card charged when I had asked it not to be, and a new policy that had been quoted, not actually started when I wrote in to accept the quote. That is exceptionally poor.
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Trusted Customer – Rated 5 out of 5
pricing was great communication was also good
Everything great communication helpful staff
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Change for the better?
Rachel Dockery – Rated 4 out of 5
It sounds good, but to be honest it's hard to give a rating until you need to make a claim, and then see if actions match words.
They were very prompt with their replies, and (bonus) were a little less expensive than other enquiries I'd made. I am hoping they send a hard copy of the policy document.
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More training required.
Trusted Customer – Rated 2.5 out of 5
Poor service provided by staff in setting up policy. More training required and pay close attention to detail.
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Quick affordable and easy to use
Loretta Cannon – Rated 5 out of 5
After shopping around real insurance had the best value for money policy for my situation, couldn't be happier
Straightforward and easy to use and extremely affordable car insurance
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Glad i decided to use real insurance's services.
Trusted Customer – Rated 5 out of 5
I got exactly what I wanted with no extra charges.
Excellent. My insurance was done online, and your Customer Service Team were very helpful.