Read what our customers are saying
Her english was difficult to understand
Trusted Customer – Rated 3.5 out of 5
It is very difficult to assess a vehicle with your online questions
People who answer phones should be easily understood.
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Trusted Customer – Rated 5 out of 5
Affordable and easy to understand products
Positive, efficient & easy to use services
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Trusted Customer – Rated 5 out of 5
Customer service was great. Very knowledgeable consultant. Good price too.
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Some good features available. website and staff need...
Trusted Customer – Rated 3.5 out of 5
Good extras available at competitive rates. Agreed value available for older cars. Price comparison on the website was significantly cheaper than the policy renewal offered.
Online price comparison had a significant difference to the renewal I was sent. Couldn't find all of the features that I needed online so I had to call to ask questions. The representative I spoke with was very difficult to understand and was quite apathetic and wasn't very easy to follow or deal with. I would say he didn't really care much for his job. This was off putting and as a result I tried to persist with my quote and policy myself. If I couldn't figure it out, I was going to go with an insurer who had an easier to navigate website and better trained staff who were more perceptive to customers questions and needs. Prices are competitive and they offer agreed value on older cars.
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Anton Ward – Rated 4.5 out of 5
Haven't had to claim yet but seems good.
Straight forward.
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Joshua Beadman – Rated 5 out of 5
Very happy with the price and glad I have life insurance with you guys too
Very helpful
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Satisfied
Margaret Daniels – Rated 5 out of 5
Very pleasing to be able to tailor the policy to our requirements
A policy that can bee widely adapted according to our requirements, with a very competitive price. Efficient and courteous telephonist (Emily). Unlike many other providers, no big price hike after the first year.
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Rebecca Francis – Rated 5 out of 5
Great was cheaper than another quote I had got
Great service I applied online with no problem at all. Thank you
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Happy customer
Trusted Customer – Rated 5 out of 5
Great value for money would highly recommend
Great communication and Customer service representative was able to answer any queries or concerns that I had. Was also able to recommend options to reduce cost.
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Dolores Calefati – Rated 4.5 out of 5
People in customer service and management
They have always answered my questions