Read what our customers are saying
Hail damage claim
David Garratt – Rated 5 out of 5
Real wrote the car off paid the agreed amount in 3days I have purchased 3rd party insurance from real since
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Good insurance provider are a reasonable cost and...
Trusted Customer – Rated 5 out of 5
Cheaper than previous insurance providers
Good experience and cheaper than other insurance providers with different options for buyers
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Prompt, courteous and comprehensible.
Bakhtaver Katila – Rated 5 out of 5
Overall customer service was impressive.
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Linda Spencer – Rated 4 out of 5
I had to speak to a supervisor to solve my problem but she did eventually solve it after trying to get someone to fix it for an hour
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Rebecca Francis – Rated 5 out of 5
Great was cheaper than another quote I had got
Great service I applied online with no problem at all. Thank you
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Bad service during claim
Maria Delgado – Rated 1 out of 5
As above mentioned claim process has been a nightmare
Terrible service during my claim. Calls & emails not replied. Hours on hold to speak to someone. Didn’t like speaking to people in sth Africa. If your short on staff employ in Australia.
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Fast and efficient service
Pedro Montano – Rated 5 out of 5
As I have said fast and efficient service.
Fast and efficient service. Am insured with real insurance.
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Trusted Customer – Rated 4.5 out of 5
Was still slightly expensive than originally budgeted for, however in comparison to other competitors, it was one of the cheaper ones.
Friendly service, answered questions and was patient
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Fred Horton – Rated 4.5 out of 5
Yes I would definitely recommend Real Insurance.
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Rahul Saini – Rated 5 out of 5
Highly recommended to real insurance
Excellent services