Read what our customers are saying
Real insurance looks after their customers.
Kate Carter – Rated 5 out of 5
Always friendly, patient and polite! Very competitive prices.
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Trusted Customer – Rated 4 out of 5
Great service but recent contact with real was not good when you wait 45 minutes on the phone to speak with a consultant.
Great service from the person i spoke with.
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No stress
Alex Frederiksen – Rated 5 out of 5
Great price and extras if required.
A simple step by step process, easy to complete.
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Wayne Mitchell – Rated 4 out of 5
Very good service with helpfulness advice on how to minimize premium based on individual circumstances
Waiting time on phone not too long, courteous staff, knowledgeable with transaction carried out reasonably quickly.
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Easy
Trusted Customer – Rated 5 out of 5
They were the best for price and for quality of their product. Easy for me to understand.
It was hassle free from start to finish. Price was very competitive.
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Ali Tabish – Rated 4.5 out of 5
Sometime they didnot explain the things very clearly what customer asking.
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The best insurance company in australia
Samah Issa – Rated 5 out of 5
Best service in Australia
Friendly staff fast services and very good choice I have been make it for my family safety
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Troy Pearl – Rated 5 out of 5
Great service, great pricing.
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Trusted Customer – Rated 5 out of 5
Financially suitable and friendly and efficient people to deal with.
I have always dealt with polite and helpful people. Nothing has been a problem and my dealings have always been efficient.
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A human and helpful
Trusted Customer – Rated 4.5 out of 5
Delighted with the Customer Service, would have been good if having 2 other cars already insured with them might have made a difference in the 3rd car being insured. Plus would like to maybe use for other insurance areas, but doesn’t affect cost no matter how many things you have insured with them.
Customer Service was great. Dealt with 3 different people, the initial set up of car insurance and then some extra enquiries after. Didn’t go to plan what was requested, but the super nice lady was all over it and sorted the urgent matter straight away.