Read what our customers are saying
Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Fast,efficient and a great price
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Very satisfied customer.
Peter Aiavao – Rated 5 out of 5
I have all my insurance policies with Real and have always been happy with the service I get from Real.
The sales rep knew exactly what my needs were and was always supportive throughout the process. I was very happy in the timely way it took to complete the process.
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So easy
Trusted Customer – Rated 5 out of 5
The website is easy to use and all language is understandable
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The online component was easy to navigate, however...
Tara Paton – Rated 4 out of 5
The online component was easy to navigate, however when I tried to call I was on hold for over half an hour before I hung up - twice. It turns out all the information was online so I didn't need to call in the end, but would have been nice if a person had been able to respond to my queries.
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Trusted Customer – Rated 4.5 out of 5
Quickly answered my questions and resolved my query. Call answered straight away.
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Good service by realinsurance
Wayne Dawson – Rated 4 out of 5
Good to deal with and easy to talk to
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Trusted Customer – Rated 4 out of 5
Do not apreciate paying significantly more for insurance the day before my birthday as opposed to a few days after it (A year older on paper). Even after explaining it to the operator. Otherwise the insurance is reasonably priced.
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Petra Bombeck – Rated 3 out of 5
Prompt service but I am still waiting on my refund which I had to enquire about now twice....
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John Wilson – Rated 5 out of 5
I changed the insurer for my car to Real Car Insurance on their website.The changeover was easy and undertaken without a problem.
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Very good minimal questions prompt responce
Phillip David – Rated 5 out of 5
Prompt service , minimal questing not a great deal of paper work , on line policys very good