Read what our customers are saying
Jacqueline Speers – Rated 5 out of 5
Great price best around from my research
Quick , easy and very friendly customer service. Real insurance has great rates so happy I have joined
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Samuel Marsh – Rated 5 out of 5
Better coverage than Suncorp for the same $
Less annoying by far than any customer service person from Youi.
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Easy and transparent process
Sharron Wilkinson – Rated 4.5 out of 5
The purchase process was simple and without problems. HOWEVER when my husband first took out this same insurance, you could carry-over unused kilometres to the next year. This was one of the chief benefits, and the reasons why I considered this insurance. I assumed this was still the case, until I completed the purchase then read the PDS carefully. Dropping this arrangement is a bad marketing move; it may earn you a few extra dollars, but it significantly reduces the attractiveness of the product. (It will certainly reduce the amount of kilometres my husband will purchase in April, if he renews; he wasn't aware of this change).
Easy. I entered my car registration number, and all the relevant details came up. Modelling different excesses and their effect on premiums was quick and easy, It was easy to compare the Comprehensive and Pay as You Go options. The PDS is very clear and easy to read, and covered everything I needed to know
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Rowena Whiting – Rated 5 out of 5
Cheaper than previous insurance companies
Excellent to deal with
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Aminul Islam – Rated 5 out of 5
Good customer service 👍
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Trusted Customer – Rated 5 out of 5
Excellent And Friendly Service
Awesome. Service
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Trusted Customer – Rated 3 out of 5
too early to make a call on that
N/A Computer only
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Trusted Customer – Rated 4 out of 5
Rates are very competitive and their service is great.
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Anthony Fuhrmann – Rated 5 out of 5
We took policy out over the phone very prompt service,we shopped around and your price was the best
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Easiest & cheapest car insurance!
Trusted Customer – Rated 5 out of 5
Best value for money in the market, I got better value with Real Insurance than my previous insurer of 8 years.
This is by far the easiest and cheapest car insurance company to deal with. Best value for money, I can highly recommend!