Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Great service, everything explained really well!
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Initial customer experience was great. however, there...
Ryan Struthers – Rated 3 out of 5
Initial customer experience was great. However, there was a spelling error in my surname on the documentation I received via email and I asked for this to be corrected. However somehow this led to my email address being changed to the wrong spelling (it was correct to begin with) and I've been receiving mail instead of email since, even after it was changed back to the correct spelling again. I updated the odometer reading the day prior to the policy starting and advised the financing had now been paid out, this then led to 2 more policy docs being mailed to me and both still didn't contain the most up to date details. Not the best start after the first call & policy arrangement went so well.
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Affordable car insurance
Theodore Agathos – Rated 5 out of 5
I’ve been insuring my cars with Real Insurance for 12 years now. I had to make a claim about 5 years ago and the matter was dealt with quickly and professionally. Real Insurance offers the best price and options to tailor your coverage before you buy.
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Gave me an honest quate, price didn't change at final...
Yali Xiao – Rated 5 out of 5
Honestly
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Prompt service
Trusted Customer – Rated 5 out of 5
Fixed my issue promptly with great service
After many phone calls & email my customer service person was very helpful & made sure she called me back when she said she would
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Hamed Hendi – Rated 5 out of 5
Perfect
Perfect
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Trusted Customer – Rated 5 out of 5
Friendly, prompted, helpful, treating castumer with respect, listening and not pushy
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Very satisfied
David Greengrass – Rated 4 out of 5
Very easy to communicate with. Got good policy i was happy with.
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Easy online purchase
Trusted Customer – Rated 4.5 out of 5
Competitive price and love the option of Pay As You Drive insurance. I can control the amount of premium I pay and still get the full desired cover. Smart move Real.
Isn't too early for a rating. Unless you wanted me to rate the online purchase experience. In that case it was great purchasing the insurance was smooth. Thank you.
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Trusted Customer – Rated 4.5 out of 5
The pay as you drive option was very attractive to us.
Staff were very polite and helpful. A concern - We were sent two envelopes of documents in the mail. Both envelopes had not been sealed and their flaps were open.