Read what our customers are saying
Comparable' affordable, friendly service
Trusted Customer – Rated 3.5 out of 5
All good, the cost went up to much this year
Polite, friendly, affordable and comparable
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Ask me in 6 months' time
Trusted Customer – Rated 4 out of 5
Too early to tell, but the policy is good for us.
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Gordon Walker – Rated 4 out of 5
Very courteous and efficient thankyou
Very courteous and efficient thankyou
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Easy with no fuss
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Excellent value for money
Trusted Customer – Rated 5 out of 5
Excellent value for money and coverage
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Valerie Konya – Rated 5 out of 5
fair charge for fair service
the telephone contact is very good (=experienced CSO's); the website for quote is clearly set out (what you are covered for; what is included or extra) i.e. dos not try to trick you; short but meaningful explanations; a lot of the docs are on the website so one can download and read it
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Trusted Customer – Rated 5 out of 5
Helpful and satisfied my policy is sorted
I changed my policies online and then called up to cancel previous policies - the young man on the phone was so nice and I wish I had remembered his name - nothing was any trouble for him and it was very satisfying to have everything sorted
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Excellent service
Patricia Stephens – Rated 5 out of 5
The few times that I have had to contact Real Insurance I have always had very good customer service. When I have had a claim I have had promp and compassionate responses .
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Michelle Hughes – Rated 4.5 out of 5
Easy to navigate and price was right
Answered all of my questions and did what I needed
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Without a hitch
Ann Kinsella – Rated 5 out of 5
I easily changed my address for contact purposes.
I was able to transfer my insurance from a Victoria to South Australia without a hitch. Thank you