Read what our customers are saying
Happy customer
Trusted Customer – Rated 4 out of 5
I liked how easy it was to organise my 4 insurance policies
Product Rating
Service Rating
Ease of use
Trusted Customer – Rated 4 out of 5
it was explained what was included what the excess was straight to the point.
It was so easy and straight forward to get a answer with just a few clicks i was finished.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Helpful and satisfied my policy is sorted
I changed my policies online and then called up to cancel previous policies - the young man on the phone was so nice and I wish I had remembered his name - nothing was any trouble for him and it was very satisfying to have everything sorted
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Very helpful
Product Rating
Service Rating
Anne Bertrand – Rated 5 out of 5
Done it online and was easy
Product Rating
Service Rating
William Dowson – Rated 5 out of 5
Value for money without excessive risk
Very easy to use on line. Asked the right questions
Product Rating
Service Rating
Joyce Scott – Rated 4 out of 5
It was easy to apply on line. Email confirmation was very quick.
Product Rating
Service Rating
Eventually
Trusted Customer – Rated 3.5 out of 5
Policy explained very well and took time to answer my questions
Eventually got good help. The first customer service officer told me my question was too difficult. Second attempt I got out through to three different officers and finally I got very good help but it took three phone calls for something that I thought would occur often. I do have praise for the short wait time though. This is very encouraging to stay with Real
Product Rating
Service Rating
Excellent service
Michelle Quinn – Rated 5 out of 5
Excellent service and very polite
Renato was very nice to talk to.
Product Rating
Service Rating
Happy now.
Denise Schaefer – Rated 3 out of 5
It took 4 phone calls to sort out the addition to the policy,and the amount to be paid, finally a lady rang and sorted out the problem in one phone call, the end result was that we got what we required at a reduced amount , very satisfied now, thank you.